MICROWAVE HOOD COMBINATION
Use And Care
G
U
I
D
E
A Note to You ............................................2
Microwave Oven Safety ...........................3
Getting to Know Your Microwave Oven...6
How your microwave oven works...........6
Radio interference ..................................6
For the best cooking results ...................6
Testing your dinnerware or cookware.....7
Operating tips .........................................7
Electrical connections.............................7
Microwave oven features........................8
Control panel features ............................9
Audible signals......................................11
Interrupting cooking...............................11
Microwave Oven Use..............................11
Using the safety lock.............................11
Using the HELP feature ........................11
Using the fan.........................................12
Using the cooktop/countertop light .......12
Using the bi-level cooking rack.............12
Setting the clock ...................................13
Using the Minute Timer.........................13
Cooking at high cook power .................13
Cooking at different cook powers .........14
Cooking with more than one cook cycle..15
Using AUTO DEFROST........................16
Defrosting tips.......................................17
Using WARM HOLD .............................17
Using PERSONAL CHOICE .................18
Sensor cooking guide ...........................18
Using SENSOR COOK.........................19
Using SENSOR REHEAT.....................19
Using SENSOR BAKED POTATO........20
Using SENSOR POPCORN .................20
Using SENSOR PIZZA REHEAT..........20
Using SENSOR VEGETABLE ..............21
Using ADD MINUTE .............................21
Adding or subtracting cook time ...........21
Cooking Guide........................................22
Microwave Oven Care ............................23
Caring for the filters...........................24
Replacing the cooktop and oven lights..25
Questions and Answers.........................27
Troubleshooting......................................28
Assistance or Service ............................29
Warranty ..................................................32
1-800-253-1301
Call our Customer Interaction Center
with questions or comments.
3828W5A2208/8184472
MODEL GH7155XKQ/B/T
Microwave Oven Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and
others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.” These words mean:
You can be killed or seriously injured if you
don't immediately follow instructions.
You can be killed or seriously injured if you
don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the
chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including
the following:
• Some products such as whole eggs in
the shell and sealed containers – for
example, closed glass jars – may
explode and should not be heated in the
microwave oven.
WARNING: To reduce the risk of
burns, electric shock, fire, injury to
persons, or exposure to excessive
microwave energy:
• Read all instructions before using the
microwave oven.
• Use the microwave oven only for its
intended use as described in this manual.
Do not use corrosive chemicals or vapors
in the microwave oven. This type of oven
is specifically designed to heat, cook, or
dry food. It is not designed for industrial
or laboratory use.
• Read and follow the specific
“PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in this
section.
• The microwave oven must be grounded.
Connect only to properly grounded outlet.
See “GROUNDING INSTRUCTIONS”
found at the end of this section.
• As with any appliance, close supervision
is necessary when used by children.
• Do not operate the microwave oven if it
has a damaged cord or plug, if it is not
working properly, or if it has been
damaged or dropped.
• Install or locate the microwave oven only
in accordance with the provided
installation instructions.
SAVE THESE INSTRUCTIONS
3
MICROWAVE OVEN SAFETY
IMPORTANT SAFETY INSTRUCTIONS
• The microwave oven should be serviced
only by qualified service personnel. Call
an authorized service company for
examination, repair, or adjustment.
– Do not use the cavity for storage
purposes. Do not leave paper
products, cooking utensils, or food in
the cavity when not in use.
• See door surface cleaning instructions in
the “Microwave Oven Care” section.
• Suitable for use above both gas and
electric cooking equipment.
• To reduce the risk of fire in the oven
cavity:
• Intended to be used above ranges with
maximum width of 36 inches (91 cm).
– Do not overcook food. Carefully attend
the microwave oven if paper, plastic,
or other combustible materials are
placed inside the oven to facilitate
cooking.
• Clean Ventilating Hoods Frequently -
Grease should not be allowed to
accumulate on hood or filter.
• When flaming foods under the hood, turn
the fan on.
– Remove wire twist-ties from paper or
plastic bags before placing bags in
oven.
– If materials inside the oven should
ignite, keep oven door closed, turn
oven off, and disconnect the power
cord, or shut off power at the fuse or
circuit breaker panel.
• Use care when cleaning the vent-hood
filter. Corrosive cleaning agents, such as
lye-based oven cleaners, may damage
the filter.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY
(a) Do not attempt to operate this oven
with the door open since open-door
operation can result in harmful
exposure to microwave energy. It is
important not to defeat or tamper with
the safety interlocks.
(b) Do not place any object between the
oven front face and the door or allow
soil or cleaner residue to accumulate
on sealing surfaces.
(c) Do not operate the oven if it is
damaged. It is particularly important
that the oven door close properly and
that there is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or
loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or
repaired by anyone except properly
qualified service personnel.
4
MICROWAVE OVEN SAFETY
Electrical
wWARNING
requirements
Observe all governing codes and
ordinances. A 120 Volt, 60 Hz, AC only,
15 or 20 amp fused electrical supply is
required. (A time-delay fuse is recommended.)
It is recommended that a separate circuit
serving only this appliance be provided.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can
result in death, fire, or electrical shock.
GROUNDING INSTRUCTIONS
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the microwave oven.
• For all cord connected appliances:
The microwave oven must be grounded.
In the event of an electrical short circuit,
grounding reduces the risk of electric
shock by providing an escape wire for the
electric current. The microwave oven is
equipped with a cord having a grounding
wire with a grounding plug. The plug must
be plugged into an outlet that is properly
installed and grounded.
• For a permanently connected
appliance:
The microwave oven must be connected
to a grounded, metallic, permanent wiring
system, or an equipment grounding
conductor should be run with the circui
t
conductors and connected to the
equipment grounding terminal or lead on
the microwave oven.
WARNING: Improper use of the
grounding plug can result in a risk of
electric shock.
Consult a qualified electrician or
serviceman if the grounding instructions
are not completely understood, or if doubt
exists as to whether the microwave oven
is properly grounded.
SAVE THESE INSTRUCTIONS
5
Getting to Know Your
Microwave Oven
This section discusses the concepts behind microwave cooking. It also shows you the
basics you need to know to operate your microwave oven. Please read this information
before you use your oven.
How your microwave Radio interference
Using your microwave oven may cause
oven works
interference to your radio, TV, or similar
Microwave energy is not hot. It causes food
equipment. When there is interference, you
to make its own heat, and it’s this heat that
can reduce it or remove it by:
cooks the food.
Cleaning the door and sealing surfaces of
•
Microwaves are like TV waves, radio waves,
the oven.
or light waves. You cannot see them, but
you can see what they do.
Adjusting the receiving antenna of the
radio or television.
•
A magnetron in the microwave oven
produces microwaves. The microwaves
move into the oven where they contact food
Moving the receiver away from the
microwave oven.
•
Plugging the microwave oven into a
different outlet so that the microwave
oven and receiver are on different branch
circuits.
as it turns on the turntable.
•
The glass turntable of your microwave
oven lets microwaves pass through. Then
they bounce off a metal floor, back through
the glass turntable, and are absorbed by
the food.
For the best cooking
results
Always cook food for the shortest
•
cooking time recommended. Check to
see how the food is cooking. If needed,
touch ADD MINUTE while the oven is
operating or after the cooking cycle is
over (see the “Using ADD MINUTE”
section).
Stir, turn over, or rearrange the food being
•
cooked about halfway through the
cooking time for all recipes. This will help
make sure the food is evenly cooked.
Microwaves pass through most glass,
paper, and plastics without heating them so
food absorbs the energy. Microwaves
bounce off metal containers so food does
not absorb the energy.
If you do not have a cover for a dish, use
•
wax paper, or microwave-approved paper
towels or plastic wrap. Remember to turn
back a corner of the plastic wrap to vent
steam during cooking.
6
GETTING TO KNOW YOUR MICROWAVE OVEN
When you use a browning dish, the
•
browning dish bottom must be at least
Testing your
3⁄16 in. above the turntable. Follow the
dinnerware or
cookware
directions supplied with the browning
dish.
Do not cook or reheat whole eggs or eggs
inside the shell. Steam build-up in whole
eggs may cause them to burst and
damage the oven. Cover poached eggs
and allow a standing time.
•
Test dinnerware or cookware before using.
To test a dish for use, put it into the oven
with a cup of water beside it. Cook at
100% cook power for one minute. If the
dish gets hot and water stays cool, do not
use it. Some dishes (melamine, some
ceramic dinnerware, etc.) absorb microwave
energy and may become too hot to handle
and slow cooking times. Cooking in metal
containers not designed for microwave use
could damage the oven, as could
Heated liquids can splash out during and
after heating. Use of a wooden stir stick
placed in the cup or bowl during heating
may help to avoid this.
•
•
Microwaves may not reach the center of a
roast. The heat spreads to the center from
the outer, cooked areas just as in regular
oven cooking. This is one of the reasons
for letting some foods (for example,
roasts or baked potatoes) stand for a
while after cooking, or for stirring some
foods during the cooking time.
containers with hidden metal (twist-ties, foil
lining, staples, metallic glaze or trim).
Operating tips
Never lean on the door or allow a child to
swing on it when the door is open.
•
Do not deep fry in the oven.
•
•
Microwavable utensils are not suitable
and it is difficult to maintain appropriate
deep-frying temperatures.
Use oven mitts or pot holders when
removing containers from oven.
•
Do not use newspaper or other printed
paper in the oven.
•
Do not overcook potatoes. At the end of
the recommended cooking time, potatoes
should be slightly firm because they will
continue cooking during standing time.
After microwaving, let potatoes stand for
5 minutes. They will finish cooking while
standing.
Do not dry flowers, fruit, herbs, wood,
paper, gourds, or clothes in the oven.
•
Do not start a microwave oven when it is
•
empty. Product life may be shortened. If
you practice programming the oven, put a
container of water in the oven. It is normal
for the oven door to look wavy after the
oven has been running for a while.
Electrical connection
Do not try to melt paraffin wax in the
•
If your electric power line or outlet voltage is
less than 110 volts, cooking times may be
longer. Have a qualified electrician check
your electrical system.
oven. Paraffin wax will not melt in a
microwave oven because it allows
microwaves to pass through it.
Do not operate the microwave oven
•
unless the glass turntable is securely in
place and can rotate freely. The turntable
can rotate in either direction. Make sure
the turntable is correct-side up in the
oven. Handle your turntable with care
when removing it from the oven to avoid
possibly breaking it. If your turntable
cracks or breaks, contact your dealer for
a replacement.
7
GETTING TO KNOW YOUR MICROWAVE OVEN
Microwave oven features
1
3
8
7
2
5
6
5
4
Your microwave oven is designed to make
your cooking experience as enjoyable and
productive as possible. To get you up and
running quickly, the following is a list of the
oven’s basic features:
7. Turntable, Fan, and Cooktop Light
Switches.
8. Control Panel. Touch the pads on this
panel to perform all functions.
9. Vent Grille.
10. Cooking Guide. Use as a quick
reference for Auto Defrost and Sensor
Cook settings.
11. Glass Turntable. The turntable turns
food as it cooks for more even cooking.
It must be in the oven during operation
for best cooking results.
1. Door Handle. Pull to open door.
2. Door Safety Lock System. The oven will
not operate unless the door is securely
closed.
3. Window with Metal Shield. The shield
prevents microwaves from escaping. It is
designed as a screen to allow you to view
food as it cooks.
12. Model and Serial Number Plate.
4. Two-Position Bi-Level Cooking Rack.
Use for extra space when cooking in more
than one container at the same time.
5. Filter. See “Caring for the filters” section.
6. Cooktop/Countertop Light. Turn on to
light your cooktop or countertop or to use
as a night light.
8
GETTING TO KNOW YOUR MICROWAVE OVEN
Control panel features
Your microwave oven control panel lets you select the desired cooking function quickly and
easily. All you have to do is touch the necessary Command Pad. The following is a list of all
the Command and Number Pads located on the control panel. For more information on
these features, see “Microwave Oven Use” section.
1
3
4
7
2
5
6
8
18
19
20
3
4
5
1. DISPLAY. The display includes a clock
and indicators to tell you time of day,
cooking time settings, cook powers,
quantities, weights and cooking functions
selected.
2. REHEAT. Touch this pad to reheat food
with the SENSOR feature.
3. COOK. Touch this pad to cook common
microwave-prepared foods with the
SENSOR feature.
9
GETTING TO KNOW YOUR MICROWAVE OVEN
4. POPCORN. Touch this pad to pop
17. Number Pads. Touch Number Pads to
popcorn with the SENSOR feature.
enter cooking times, cook powers,
quantities, weights, or food categories.
5. BAKED POTATO. Touch this pad to
cook potatoes with the SENSOR feature. 18. CLOCK. Touch this pad to enter the
correct time of day.
reheat one or several slices of pizza with 19. TIMER SET. Touch this pad to set the
6. PIZZA REHEAT. Touch this pad to
the SENSOR feature.
Minute Timer.
7. VEGETABLE. Touch this pad to cook
20. TIMER OFF. Touch this pad to cancel
vegetables with the SENSOR feature.
the Minute Timer.
8. AUTO DEFROST. Touch this pad
followed by Number Pads to thaw frozen
meat by weight.
21. START/ENTER. Touch this pad to start a
function. If you open the door after the
oven begins to cook, retouch
START/ENTER.
9. WARM HOLD. Touch this pad to keep
hot, cooked foods warm in your oven.
WARM HOLD can be used by itself, or it
can automatically follow a cooking cycle.
10. ADD MINUTE. Touch this pad to cook
for 1 minute, at 100% cook power, or
to add an extra minute, at the set cook
power to your cooking cycle.
11. PERSONAL CHOICE. Touch this pad to
change the pre-set operation of the
tones, clock, display speed, defrost
weight and demo features.
22. OFF/CANCEL. Touch this pad to
erase an incorrect command, cancel a
program during cooking, or to clear
the Display.
23. TURNTABLE ON/OFF. Touch this pad to
stop the turntable only during the Warm
Hold and cook time functions. Stop the
turntable only if the dish you are using is
too long to turn inside the oven.
To stop the turntable, touch TURNTABLE
ON/OFF before or after touching
START/ENTER. The word OFF will scroll
across the display and T/TABLE OFF will
appear during cooking. If you do not
program a function within 1 minute of
pressing TURNTABLE ON/OFF, the
turntable will automatically turn back on.
To turn the turntable back on, touch
TURNTABLE ON/OFF at any time during
the programmed cycle.
12. MORE.Touch this pad to add 10 seconds
of cook time each time you press it.
13. LESS. Touch this pad to subtract 10
seconds of cook time each time you
press it.
14. COOK TIME. Touch this pad followed by
Number Pads to set a cooking time.
15. COOK POWER. Touch this pad after the
cook time has been set, followed by a
Number Pad to set the amount of
microwave energy released to cook the
food. The higher the number, the higher
the microwave power or “cooking
speed.”
24. LIGHT. Touch this pad to turn on the
cooktop/countertop light.
25. FAN. Touch this pad to turn the fan on or
off.
NOTE: If you try to enter incorrect
instructions, you will not hear any tones.
Touch CANCEL/OFF and re-enter the
instructions.
16. HELP. Touch this pad to learn how to
use each oven function.
10
MICROWAVE OVEN USE
Audible signals
Microwave
Oven Use
Audible signals are available to guide you
when setting and using your oven:
A programming tone will sound each time
you touch a pad.
•
This section gives you instructions for
operating each function. Please read these
instructions carefully.
Seven tones signal the end of a Minute
Timer countdown.
•
Four tones signal the end of a cooking
cycle.
•
Using the safety
lock
Three tones sound once every minute
•
after an End-of-Cooking signal as a
reminder if food has not been removed
from oven.
The safety lock prevents unwanted use of
the microwave oven by disabling the control
panel Command Pads.
To lock or deactivate the control panel:
Interrupting cooking
Touch and hold START/ENTER for 4
seconds. Two tones will sound and LOCKED
will appear on the display.
You can stop the oven during a cycle by
opening the door. The oven stops heating
and the fan stops, but the light stays on.
To restart cooking, close the door and
To cancel the safety lock:
Touch and hold START/ENTER for 4
seconds. Two tones will sound and LOCKED
will be cleared from the display.
Touch START/ENTER.
If you do not want to continue cooking:
Close the door and the light goes off.
•
OR
Using the HELP
feature
Touch OFF/CANCEL.
•
Touch the HELP keypad to display feature
information and useful hints.
1. Touch HELP.
TOUCH THIS KEYPAD THEN THE
DESIRED FEATURE scrolls across
display.
2. Touch a function keypad.
(Example: POPCORN)
TOUCH THIS KEYPAD TO POP
MICROWAVE POPCORN
THE DISPLAY WILL SHOW SENSING
UNTIL THE REMAINING COOK TIME
HAS BEEN CALCULATED scrolls across
display.
11
MICROWAVE OVEN USE
Using the fan
the control panel controls the 2-speed Fan.
Using the bi-level
cooking rack
The Fan pad on the bottom right of
The Bi-Level Cooking Rack gives you extra
space when cooking in more than one
container at the same time. The metal rack
can be turned upside-down to help fit taller
containers on the bottom of the oven.
If you need a replacement rack, you can
order one from your Whirlpool designated
service company, or by calling the Customer
Interaction Center at 1-800-253-1301. Make
sure to have your model number when
ordering.
1. Touch FAN
(once for High, twice for Low)
NOTE: If the temperature gets too hot
around the microwave oven, the fan in
the vent hood will automatically turn on
at the LOW setting to protect the oven. It
may stay on up to an hour to cool the
oven. When this occurs, the FAN pad will
not turn the fan off.
Inserting the rack
2. Turn off fan when desired.
Touch FAN
(twice if on HIGH, once if on LOW)
Using the
First position: Insert the rack securely into
the rack supports on the side walls of the
oven.
cooktop/countertop
light
The pad on the bottom center of the control
panel controls the cooktop/countertop light.
1. Touch LIGHT.
(once for high, twice for low [night light])
Second position: Turn rack upside-down
when using a taller container on the bottom
of the oven.
2. Turn off light when desired.
Touch LIGHT.
(twice if on high, once if on low)
NOTES:
Rack will become hot. Always use oven
mitts or pot holders when handling.
•
Do not allow the rack to touch the inside
cavity walls, ceiling or floor.
•
Do not use metal cookware, utensils, or a
browning dish with the rack.
•
Do not let food container on rack touch
the top or sides of the oven.
•
Do not place popcorn bags on rack.
•
•
The rack is designed specifically for this
oven. Do not use it in any other oven.
12
MICROWAVE OVEN USE
Do not cook food directly on the rack.
Always use a microwave-safe container.
To see the time of day while the timer is
counting down, touch clock.
•
•
•
•
Use the rack only when cooking on two
levels. Do not store it in the oven.
Damage to the oven could result if some-
one accidentally turns on the oven.
If you want to use other command pads
while the timer is counting down, touch
TIMER OFF to cancel the Minute Timer.
1. Touch TIMER SET.
Setting the clock
2. Enter time to be counted down.
When your microwave oven is first plugged
in or after a power failure, the Display will
show “PLEASE TOUCH TIME OF DAY.” If a
time of day is not set, “:” will show on the
Display until you touch CLOCK.
Example for 3 minutes: Touch “3 0 0.”
3. Touch START/ENTER
(display counts down set time)
NOTES:
At the end of countdown, “END” will be
displayed and seven tones will sound. To
restore time of day, touch OFF/CANCEL.
If you enter in an incorrect time and touch
CLOCK, you cannot set time of day. Enter
the correct time.
•
If you touch OFF/CANCEL while setting
•
the clock, the Display will show the last
time of day set or “:” if no time of day has
been set.
Cooking at high
cook power
1. Put food in oven and close
the door.
To set time:
1. Touch CLOCK.
(once for a.m., twice for p.m.)
2. Touch COOK TIME
ENTER COOKING TIME scrolls across
display.
2. Enter time of day.
Example for 3:25: Touch “3 2 5.” Then
touch CLOCK or START/ENTER.
Example for 1 minute, 30 seconds: Touch
“1 3 0.”
TOUCH START OR POWER scrolls
across display.
Using the Minute
Timer
You can use your microwave oven as a
minute timer. Use the Minute Timer for timing
up to 99 minutes, 99 seconds.
3. Touch START/ENTER.
(display counts down cooking time)
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
NOTES:
The oven can operate while the Minute
•
Timer is in use. To see the Minute Timer
while the oven is cooking, touch TIMER
SET. The Display will return to the cooking
time countdown while touching.
13
MICROWAVE OVEN USE
Cooking at different cook powers
For best results, some recipes call for
different cook powers. The lower the cook
power, the slower the cooking. Each number
from 1 to 10 stands for a different percentage
of cook power.
The following chart gives the percentage
of cook power each number pad stands for,
and the cook power name usually used.
It also tells you when to use each cook
power. Follow recipe or food package
instructions if available.
NOTE: Refer to a reliable cookbook for
cooking times based on the 1000 Watt cook
power of your microwave oven.
COOK POWER
NAME
WHEN TO USE IT
100% of full power
(automatic)
High
Quick heating many convenience foods and
foods with high water content, such as soups
and beverages
•
9 = 90% of full power
Cooking small tender pieces of meat, ground
meat, poultry pieces, and fish fillets and most
vegetables
•
•
•
•
Heating cream soups
8 = 80% of full power
Heating rice, pasta, or stirrable casseroles
Cooking and heating foods that need a cook
power lower than high (for example, whole fish
and meat loaf)
7 = 70% of full power
6 = 60% of full power
Medium-High
Medium
Reheating a single serving of food
•
•
Cooking sensitive foods such as cheese and
egg dishes, pudding, and custards
Cooking non-stirrable casseroles, such as
lasagna
•
5 = 50% of full power
4 = 40% of full power
3 = 30% of full power
Cooking ham, whole poultry, and pot roasts
Simmering stews
•
•
•
•
•
•
•
•
Melting chocolate
Heating pastries
Medium-Low,
Defrost
Defrosting foods, such as bread, fish, meats,
poultry, and precooked foods
2 = 20% of full power
1 = 10% of full power
Softening butter, cheese, and ice cream
Low
Keeping food warm
Taking chill out of fruit
NOTE: Once cook time has been entered, you can also use the Cook Power pad as a
second Minute Timer by entering “0” for the Cook Power. The oven will count down the
cooking time you set without cooking.
14
MICROWAVE OVEN USE
Cooking at different Cooking with more
cook powers (cont.) than one cook cycle
For best results, some recipes call for one
1. Put food in oven and close
the door.
Cook Power for a certain length of time, and
another Cook Power for another length of
time. Your oven can be set to change from
one to another automatically, for up to four
cycles (including Auto Defrost and Warm
Hold).
2. Touch COOK TIME.
ENTER COOKING TIME scrolls across
display.
1. Put food in oven and close
the door.
Example for 7 minutes, 30 seconds:
Touch “7 3 0.”
2. Set cooking time for first cycle.
Touch COOK TIME.
3. Touch COOK POWER.
Example for 7 minutes, 30 seconds:
Touch “7 3 0.”
ENTER POWER LEVEL 1 TO 10 scrolls
across display.
Example for 50% cook power: Touch “5.”
P-50 TOUCH START scrolls across
display.
3. Set cook power for first cycle.
Touch COOK POWER.
Example for 50% cook power: Touch “5.”
4. Touch START/ENTER.
P-50 TOUCH START scrolls across
display.
(display counts down cooking time)
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
4. Repeat Steps 2 and 3 to set
the cook time and cook power
for the second cycle.
5. Touch START/ENTER.
After the first cycle is over, 2 tones will
sound and the next cycle(s) will count
down.
At end of the cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
15
MICROWAVE OVEN USE
This chart shows you how to choose a type
of food and the weights you can set for
each type. For best results, loosen or
remove covering on food.
Using AUTO
DEFROST
You can defrost food by choosing a category
and setting a weight. AUTO DEFROST has
preset times and cook powers for 3
TOUCH
WEIGHTS
DEFROST, YOU CAN SET
THEN
TOUCH
(tenths of a
pound)
categories: Meat, Poultry, and Fish.
FOOD
Meat
NOTES:
1
2
3
.1 to 6.0
.1 to 6.0
.1 to 6.0
To defrost items not listed in the “Auto
•
defrost chart,” use 30% cook power.
Refer to a reliable cookbook for
defrosting information.
Poultry
Fish
During defrosting, the display will ask you
•
to turn food over. After you do so, close
the door and touch START to
continue defrosting.
Weight conversion chart
You are probably used to food weights as
being in pounds and ounces that are
To use AUTO DEFROST, follow the steps
below:
fractions of a pound (for example, 4 ounces
equals 1⁄
pound). However, in order to enter
4
food weight in AUTO DEFROST, you must
specify pounds and tenths of a pound.
If the weight on the food package is in
fractions of a pound, you can use the
following chart to convert the weight to
decimals.
1. Touch AUTO DEFROST.
MEAT TOUCH 1, POULTRY TOUCH 2,
FISH TOUCH 3, scrolls across display.
2. Touch Number pad for type of
food.
Equivalent
Weight
ENTER WEIGHT scrolls across display.
OUNCES
DECIMAL WEIGHT
1.6
3.2
4.0
.10
.20
3. Touch Number pad(s) to enter
the weight.
.25 One-Quarter Pound
.30
(1=.1 lb, 11=1.1 lb, etc.)
4.8
6.4
8.0
.40
.50 One-Half Pound
4. START/ENTER.
9.6
.60
.70
11.2
12.0
12.8
14.4
16.0
At end of the defrosting time, “END” will
be displayed and four tones will sound.
.75 Three-Quarters Pound
.80
.90
The display will show the time of day
after you open the door or touch
OFF/CANCEL.
1.00 One Pound
16
MICROWAVE OVEN USE
Defrosting tips
Using WARM HOLD
When using AUTO DEFROST, the weight
•
to be entered is the net weight in pounds
and tenths of pounds (the weight of the
food minus the container).
wWARNING
Food Poisoning Hazard
Do not let food sit in oven more than
one hour before or after cooking.
Before starting, make sure you have
•
removed any of the metal twist-ties which
often come with frozen food bags, and
replace them with strings or elastic
bands.
Doing so can result in food poisoning
or sickness.
Hot cooked food can be kept warm in the
microwave oven. Warm Hold can be used by
itself or after an automatic cooking cycle.
Opening the door before the cycle ends will
cancel the function.
Open containers such as cartons before
they are placed in the oven.
•
Always slit or pierce plastic pouches or
packaging.
•
If food is foil wrapped, remove foil and
place it in a suitable container.
•
1. Put hot, cooked food in oven
and close the door.
Slit the skins, if any, of frozen food such
as sausage.
•
Bend plastic pouches of food to ensure
even defrosting.
•
2. Touch WARM HOLD.
WARM HOLD TOUCH START scrolls
across display.
Always underestimate defrosting time. If
•
defrosted food is still icy in the center,
return it to the microwave oven for more
defrosting.
3. Touch START/ENTER.
The length of defrosting time varies
according to how solidly the food is
frozen.
•
At end of the warm hold, “END” will be
displayed and four tones will sound.
The display will show the time of day
after you open the door or touch
OFF/CANCEL.
The shape of the package affects how
•
quickly food will defrost. Shallow
packages will defrost more quickly than a
deep block.
As food begins to defrost, separate the
pieces. Separated pieces defrost more
easily.
•
To make WARM HOLD
automatically follow another
cycle:
Use small pieces of aluminum foil to
shield parts of food such as chicken
wings, leg tips, fish tails, or areas that
start to get warm. Make sure the foil does
not touch the sides, top, or bottom of the
oven. The foil can damage the oven lining.
•
While you are touching in cooking
instructions, touch WARM HOLD before
touching START/ENTER.
•
When the last cooking cycle is over, you
will hear two tones. “WARM” will come
on while the oven continues to run.
•
For better results, let food stand after
•
defrosting. (For more information on
standing time, see “Microwave cooking
tips” in the “Cooking Guide” section.)
You can set WARM HOLD to follow
AUTO DEFROST, COOK, or multi-cycle
cooking.
•
Turn over food during defrosting or stand-
ing time. Break apart and remove food as
required.
•
17
MICROWAVE OVEN USE
Using WARM HOLD Sensor cooking
(cont.)
guide
Sensor Cook allows you to cook many of
your favorite foods without selecting cooking
times and power levels. The display will
show SENSING during the initial cook time.
The oven automatically determines the
required cooking time for each food item.
When the internal sensor detects a certain
amount of humidity coming from the food, it
tells the oven how much longer to heat. The
display shows the remaining cook time. For
best results from cooking by Sensor, follow
these recommendations:
NOTES:
Opening the oven door cancels WARM
•
HOLD. Close the door and touch WARM
HOLD, then touch START/ENTER if
additional WARM HOLD time is desired.
Food cooked covered should be covered
during WARM HOLD.
•
Pastry items (pies, turnovers, etc.) should
be uncovered during WARM HOLD.
•
Complete meals kept warm on a dinner
plate should be covered during WARM
HOLD.
•
1. Turntable and outside of food
container should be dry for best
results.
Do not use more than one complete
WARM HOLD cycle. The quality of some
foods will suffer with extended time.
•
2. Foods should always be covered
loosely with microwavable plas-
tic wrap, waxed paper, or a lid.
Using PERSONAL
CHOICE
You can change the preset values for tones,
clock, display scrolling speed, defrost weight
and demonstration features.
3. Do not open the door or touch
OFF/CANCEL during the
sensing times.
1. Touch PERSONAL CHOICE.
When sensing time is over, the oven
beeps twice and the remaining cook
times appears on the display. At this
time, you can open the door to stir, turn
or rearrange the food.
SOUND ON/OFF TOUCH 1,
CLOCK ON/OFF TOUCH 2,
SCROLL SPEED TOUCH 3,
LBS/KG CHOICE TOUCH 4,
DEMO ON/OFF TOUCH 5,
scrolls across display.
NOTES:
Always use microwavable containers and
cover them with lids or vented plastic
wrap.
•
2. Touch function number.
Never use tight-sealing plastic covers.
They can prevent steam from escaping
and cause food to overcook.
•
Example for changing defrost weight:
Touch “4.”
Match the amount to the size of the
container. Fill containers at least half full
for best results.
•
3. Follow display prompts.
Be sure the outside of the cooking
•
Example for changing weight from lb. to
kg.: Touch “2.”
container and the inside of the microwave
oven are dry before placing food in the
oven. Beads of moisture turning into
steam can mislead the sensor.
18
MICROWAVE OVEN USE
Using SENSOR
COOK
Using SENSOR
REHEAT
Using COOK lets you heat common
REHEAT lets you heat foods without
needing to program times and Cook
Powers. REHEAT has preset Cook Powers
for 3 categories: Number 1 for Casserole,
Number 2 for Dinner Plate, or Number 3 for
Soup/Sauce.
microwave-prepared foods without needing
to program times and Cook Powers. COOK
has preset Cook Powers for 3 food catego-
ries: Number 1 for Frozen Entree, Number 2
for Casserole, or Number 3 for Rice.
1. Put food in oven and close
the door.
1. Put food in oven and close
the door.
2. Touch COOK.
2. Touch REHEAT.
SELECT MENU 1 TO 3 – – SEE
COOKING GUIDE BEHIND DOOR
scrolls across display.
SELECT MENU 1 TO 3 – – SEE
COOKING GUIDE BEHIND DOOR
scrolls across display.
Example for casserole: Touch “2.”
Example for reheating soup/sauce:
Touch “3.”
Four seconds after you complete your
selection, the oven will start.
Four seconds after you complete your
selection, the oven will start.
When sensor detects a certain amount
of humidity from food, cooking time is
displayed. The display will show
SENSING and the remaining cooking
time.
When sensor detects a certain amount
of humidity from food, cooking time is
displayed. The display will show
SENSING and the remaining heating
time.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
At end of reheating time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
19
MICROWAVE OVEN USE
1. Place bag in oven and close
the door.
Using SENSOR
BAKED POTATO
Cooking with BAKED POTATO lets you
bake one or several potatoes by touching
one pad.
2. Touch POPCORN.
Four seconds later, the oven will start.
When sensor detects a certain amount
of humidity from popcorn, popping time is
displayed. The display will show
SENSING and the remaining cooking
time.
NOTES:
Before baking, pierce potato with fork
several times. Do not cover.
•
After baking, let stand for 5 minutes.
•
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
1. Put potato in oven and close
the door.
2. Touch BAKED POTATO.
Using SENSOR
PIZZA REHEAT
Four seconds later the oven will start.
When sensor detects a certain amount
of humidity from potato, cooking time is
displayed. The display will show
SENSING and the remaining cooking
time.
Reheating pizza with PIZZA REHEAT lets
you reheat one or several slices of pizza by
touching one pad.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
1. Place pizza in oven and
close door.
2. Touch PIZZA REHEAT.
Using SENSOR
POPCORN
Four seconds later the oven will start
heating.
When sensor detects a certain amount of
humidity from pizza, heating time is
displayed.
POPCORN lets you pop commercially
packaged microwave popcorn by touching
just one pad.
Pop only one package at a time. If you are
using a microwave popcorn popper, follow
manufacturer’s instructions.
Cooking performance may vary with brand
and fat content. Try several brands to
decide which gives best popping results.
For best results, use fresh bags of popcorn.
At end of heating time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
20
MICROWAVE OVEN USE
NOTES:
Using SENSOR
VEGETABLE
To extend cooking time in multiples of
1 minute, touch ADD MINUTE repeatedly
during cooking.
•
•
•
Cooking with VEGETABLE lets you heat
common microwave-prepared vegetables
without needing to program times and Cook
Powers. VEGETABLE has preset cook
powers for 3 food categories: Number 1 to
select Fresh, Number 2 for Frozen, or
Number 3 for Canned.
You can enter ADD MINUTE only after
closing the door, after touching
OFF/CANCEL, or during cooking.
If you touch ADD MINUTE during cook-
ing, the oven will cook at the currently
selected Cook Power. If you touch ADD
MINUTE after cooking is over, the oven
will cook at 100% Cook Power.
You can only use ADD MINUTE with non-
sensor functions.
•
1. Place vegetables in oven and
close door.
1. Put food in oven and close
door.
2. Touch VEGETABLE.
FRESH TOUCH 1, FROZEN TOUCH 2,
CANNED TOUCH 3 scrolls across
display.
2. Touch ADD MINUTE.
Example for frozen vegetables: Touch “2.”
Example for cooking for 3 minutes: Touch
ADD MINUTE three times.
Four seconds after you complete your
selection, the oven will start.
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
When sensor detects a certain amount
of humidity from vegetables, cooking
time is displayed. The display will show
SENSING and the remaining cooking
time.
Adding or
subtracting cook
time
At end of cooking time, “END” will be
displayed and four tones will sound. The
display will show the time of day after you
open the door or touch OFF/CANCEL.
If the Sensor function is too long or too
short, you can increase or decrease the
cook time by 10% after choosing the
function. You can only increase or decrease
cook time before cooking starts.
Using ADD MINUTE
ADD MINUTE lets you cook food for
1 minute at 100% Cook Power or add an
extra minute to your cooking cycle. You
can also use it to extend cooking time in
multiples of 1 minute, up to 99 minutes.
To increase cook time by 10%: Touch “9.”
To decrease cook time by 10%: Touch “7.”
To reset to the normal cook time: Touch “8.”
21
Cooking Guide
Shorten cooking times
•
•
Microwave cooking
tips
Keep food moist
You can use any covering that lets
microwaves pass through.
Amount of food
If you increase or decrease the amount of
Releasing pressure in foods
•
food you prepare, the time it takes to
cook that food will also change. For
example, if you double a recipe, add a
little more than half the original cooking
time. Check for doneness and, if neces-
sary, add more time in small increments.
Several foods (for example: baked
•
potatoes, sausages, egg yolks, and some
fruits) are tightly covered by a skin or
membrane. Steam can build up under the
membrane during cooking, causing the
food to burst. To relieve the pressure and
to prevent bursting, pierce these foods
before cooking with a fork, cocktail pick,
or toothpick.
Starting temperature of food
The lower the temperature of the food
•
being put into the microwave oven, the
longer it takes to cook. Food at room
temperature will be reheated more quickly
than food at refrigerator temperature.
Using standing time
Always allow food to stand after cooking.
•
Standing time after defrosting and
cooking allows the temperature to evenly
spread throughout the food, improving the
cooking results.
Composition of food
Food with a lot of fat and sugar will be
•
heated faster than food containing a lot of
water. Fat and sugar will also reach a
higher temperature than water in the
cooking process.
The length of the standing time depends
•
on how much food you are cooking and
how dense it is. Sometimes it can be as
short as the time it takes you to remove
the food from the oven and take it to the
serving table. However, with larger, denser
food, the standing time may be as long as
10 minutes.
The more dense the food, the longer it
•
takes to heat. “Very dense” food like meat
takes longer to reheat than lighter, more
porous food like sponge cakes.
Size and shape
Arranging food
For best results, place food evenly on the
plate. You can do this in several ways:
Smaller pieces of food will cook faster
•
than larger pieces. Also, same-shaped
pieces cook more evenly than different-
shaped pieces.
If you are cooking several items of the
same food, such as baked potatoes, place
them in a ring pattern for uniform cooking.
•
With foods that have different thicknesses, the
•
thinner parts will cook faster than the thicker
parts. Place the thinner parts of chicken
wings and legs in the center of the dish.
When cooking foods of uneven shapes or
•
thickness, such as chicken breasts, place
the smaller or thinner area of the food
toward the center of the dish where it will
be heated last.
Stirring, turning foods
Stirring and turning foods spreads heat
•
quickly to the center of the dish and
avoids overcooking at the outer edges of
the food.
Layer thin slices of meat on top of each
other.
•
When you cook or reheat whole fish,
score the skin – this prevents cracking.
•
Covering food
Cover food to:
Do not let food or a container touch the
top or sides of the oven. This will prevent
possible arcing.
•
Reduce splattering
•
22
MICROWAVE OVEN CARE
Using aluminum foil
Microwave
Oven Care
Metal containers should not be used in a
microwave oven. There are, however, some
exceptions. If you have purchased food
which is prepackaged in an aluminum foil
container, refer to the instructions on the
package. When using aluminum foil
containers, cooking times may be longer
because microwaves will only penetrate the
top of the food.
To make sure your microwave oven looks
good and works well for a long time, you
should maintain it properly. For proper care,
please follow these instructions carefully.
If you use aluminum containers without
package instructions, follow these
guidelines:
For interior surfaces: Wash often with warm,
sudsy water and a sponge or soft cloth. Use
only mild, nonabrasive soaps or a mild deter-
gent. Be sure to keep the areas clean where
the door and oven frame touch when closed.
Wipe well with clean water. Over time, stains
can occur on the surfaces as the result of
food particles spattering during cooking. This
is normal.
Place the container in a glass bowl and
add some water so that it covers the
•
bottom of the container, not more than
1
⁄4
in. (6 mm) high. This ensures even
heating of the container bottom.
Always remove the lid to avoid damage
to the oven.
•
For stubborn soil, heat 1 cup (250 mL) of
water for 2 to 5 minutes in oven. Steam will
soften soil. Rinse with clean water and dry
with soft, lint-free cloth. To get rid of odors
inside the oven, heat 1 cup (250 mL) of
water with 1 tablespoon (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes
in oven.
Use only undamaged containers.
Do not use containers taller than 3⁄4 in.
(19 mm).
•
•
Container must be at least half filled.
•
•
To avoid arcing, there must be a mini-
mum 1⁄4 in. (6 mm) between the aluminum
container and the walls of the oven and
also between two aluminum containers.
For exterior surfaces and control panel:
Use a soft cloth with spray glass cleaner.
Apply the spray glass cleaner to the soft
cloth; do not spray directly on the oven.
Always place the container on the
turntable.
•
•
Reheating food in aluminum foil containers
usually takes up to double the time
compared to reheating in plastic, glass,
china, or paper containers. The time when
food is ready will vary depending upon the
type of container you use.
NOTE: Abrasive cleansers, steel-wool
pads, gritty wash cloths, some paper tow-
els, etc., can damage the control panel and
the interior and exterior oven surfaces.
To clean turntable and turntable support,
wash in mild, sudsy water; for heavily soiled
areas use a mild cleanser and scouring
sponge. The turntable and turntable support
are dishwasher-safe.
Let food stand for 2 to 3 minutes after
heating so that heat is spread evenly
throughout container.
•
Cooking you should not do in
your microwave oven
Do not do canning of foods in the oven.
Closed glass jars may explode, resulting
in damage to the oven.
•
Do not use the microwave oven to
•
sterilize objects (baby bottles, etc.). It is
difficult to keep the oven at the high
temperature needed for sterilization.
23
MICROWAVE OVEN CARE
Caring for the filters
The grease filters should be removed and
cleaned often, at least once a month.
NOTE: If your microwave hood combination
is installed to recirculate air, the charcoal
filter (available from your designated service
company, Part No. 4359416) should be
installed. The charcoal filter cannot be
cleaned and should be replaced every 6 to
12 months.
4. To replace grease filters, slide filter in the
frame slot on one side of the opening.
Push filter upward and push to the other
side to lock into place.
5. Plug in microwave oven or reconnect
Grease filters:
power.
Charcoal filter:
1. Unplug microwave oven or disconnect
power.
1. Unplug microwave oven or disconnect
2. To remove grease filters, slide each filter to
the side. Pull filters downward and push to
the other side. The filter will drop out.
power.
2. Remove the vent grille mounting screws.
3. Tip the grille forward, then lift out to
remove.
3. Soak grease filters in hot water and a mild
detergent. Scrub and swish to remove
embedded dirt and grease. Rinse well and
shake to dry. Do not clean filters with
ammonia, corrosive cleaning agents such
as lye-based oven cleaners, or place
them in a dishwasher. The filters will turn
black or could be damaged.
4. Lift the back of the charcoal filter. Slide
the filter straight out.
24
MICROWAVE OVEN CARE
Replacing the
cooktop and oven
lights
The cooktop light
1. Unplug microwave oven or disconnect
power.
5. Slide a new charcoal filter into place.
The filter should rest at the angle shown.
2. Remove the bulb cover mounting screws.
3. We recommend replacing bulb(s) with
candelabra-base 30-watt bulb(s) available
from your designated service company, or
by calling the Customer Interaction
Center at 1-800-253-1301. Make sure to
have your model number when ordering.
4. Plug in microwave oven or reconnect
6. Slide the bottom of the vent grille into
place. Push the top until it snaps into
place. Replace the mounting screws.
7. Plug in microwave oven or reconnect
power.
power.
NOTE: Do not operate the hood without the
grease filters in place.
The oven light
1. Unplug microwave oven or disconnect
power.
2. Remove the vent grille mounting screws.
3. Tip the grille forward, then lift out to
remove.
25
MICROWAVE OVEN CARE
8. Slide the top of the vent grille into place.
Push the bottom until it snaps into place.
Replace the mounting screws.
4. Lift up the bulb holder.
Bulb holder
9. Plug in microwave oven or reconnect
power.
5. Replace the bulb.
6. We recommend replacing the bulb with a
candelabra-base 30-watt bulb available
from your designated service company, or
by calling the Customer Interaction Center
at 1-800-253-1301. Make sure to have
your model number when ordering.
7. Replace the bulb holder, if damaged.
26
Questions and Answers
QUESTIONS
ANSWERS
Can I operate my microwave oven
without the turntable or turn the turntable
over to hold a large dish?
No. If you remove or turn over the
turntable, you will get poor cooking
results. Dishes used in your oven must fit
on the turntable.
Can I use a rack in my microwave oven
so that I may reheat or cook on two
levels at a time?
You can use a rack only if the rack is
supplied with your microwave oven. If you
use a rack not supplied with the microwave
oven, you can get poor cooking
performance and/or arcing.
Can I use either metal or aluminum pans
in my microwave oven?
You can use aluminum foil for shielding (use
small, flat pieces), small skewers, and
shallow foil trays (if tray is not taller than
3
⁄
4
in. [19 mm] deep and half filled with food
to absorb microwave energy). Never allow
metal to touch walls or door.
Is it normal for the turntable to turn in
either direction?
Yes. The turntable rotates clockwise or
counterclockwise, depending on the
rotation of the motor when the cooking
cycle begins.
Sometimes the door of my microwave
oven appears wavy. Is this normal?
This appearance is normal and does not
affect the operation of your oven.
What are the humming noises that I hear
when my microwave oven is operating?
You may hear the sound of the transformer
when the magnetron tube cycles on.
Why does the dish become hot when I
microwave food in it? I thought that this
should not happen.
As the food becomes hot it will conduct the
heat to the dish. Be prepared to use hot
pads to remove food after cooking.
What does “standing time” mean?
“Standing time” means that food should be
removed from the oven and covered for
additional time to allow it to finish cooking.
This frees the oven for other cooking.
Why does steam come out of the air
exhaust vent?
Steam is normally produced during
cooking. The microwave oven has been
designed to vent this steam out the vents.
Can I pop popcorn in my microwave
oven? How do I get the best results?
Yes. Pop packaged microwave popcorn
following manufacturer’s guidelines or use
the preset POPCORN pad. Do not use
regular paper bags. Use the “listening test”
by stopping the oven as soon as the
popping slows to a “pop” every 1 or 2
seconds. Do not repop unpopped kernels.
Do not pop popcorn in glass cookware.
27
Troubleshooting
Most cooking problems often are caused by little things you can find and fix without
tools of any kind. Check the lists below before calling for assistance or service. If you
still need help, see the “Requesting Assistance or Service” section.
If microwave does not operate, first check
the following:
Is the microwave oven plugged into a grounded 3 prong outlet?
Have you blown a household fuse or tripped a circuit breaker?
Has the electric company experienced a power failure?
•
•
•
Other possible problems and their causes:
Problem
Cause
The microwave oven
will not run.
The door is not firmly closed and latched.
•
•
•
•
•
You did not touch START/ENTER.
You did not follow directions exactly.
An operation that was programmed earlier is still running.
You have not entered numbers after touching COOK TIME.
Microwave cooking
times seem too long.
The electric supply to your home or wall outlets is low or
lower than normal. Your electric company can tell you if the
line voltage is low. Your electrician or service technician can
tell you if the outlet voltage is low.
•
The cook power is not at the recommended setting.
Larger amounts of food need longer cooking times.
•
•
•
The turntable will
not turn.
The turntable is not correctly in place. Make sure the turntable
is correct-side up and is sitting securely on center shaft.
The support is not operating correctly. Remove turntable,
check that the turntable support is properly in place, and
restart oven. If turntable support does not move, call a
designated service technician for repair. Cooking without the
turntable can give you poor results.
•
The display shows a time
counting down but the
oven is not cooking.
The oven door is not closed completely.
•
•
You have set the controls as a kitchen timer. Touch
OFF/CANCEL to cancel the Minute Timer.
You do not hear the
Programming Tone.
The command is not correct.
•
•
The fan seems to be
running slower than
usual.
The oven has been stored in a cold area. The fan will run
slower until the oven warms up to normal room temperature.
The display is
showing “:”.
There has been a power interruption. Reset the clock.
•
If none of these items is causing your problem, see the “Assistance or Service” section.
28
Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting” section.
It may save you the cost of a service call. If you still need help, follow the
instructions below.
If you need assistance or service
Call the Whirlpool Customer Interaction
Use and maintenance procedures
•
Center toll free at
1-800-253-1301. Our
consultants are available to
assist you.
When calling:
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision,
etc.)
•
Referrals to local dealers, service
companies, and repair parts distributors
•
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us better respond
to your request.
Whirlpool designated service
technicians are trained to fulfill the product
warranty and provide after-warranty service,
anywhere in the United States.
To locate the Whirlpool designated service
company in your area, you can also look in
your telephone directory Yellow Pages.
Our consultants provide assistance with:
Features and specifications on our full line
of appliances
•
Installation information
•
For further assistance
If you need further assistance, you can
write to Whirlpool with any questions or
concerns at:
Please include a daytime phone number in
your correspondence.
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
29
®
WHIRLPOOL
Microwave Hood
Combination Warranty
LENGTH OF WARRANTY
WHIRLPOOL CORPORATION WILL PAY FOR:
FULL ONE-YEAR
WARRANTY FROM DATE
OF PURCHASE
FSP® replacement parts and repair labor to correct defects
in materials or workmanship. Service muct be provided by
a Whirlpool designated service company.
SECOND THROUGH
FIFTH YEAR LIMITED
WARRANTY
FSP® replacement magnetron tube on microwave hood
combinations if defective in materials or workmanship.
WHIRLPOOL CORPORATION WILL NOT PAY FOR:
A. Service calls to:
1. Correct the installation of your appliance.
2. Instruct you how to use your appliance.
3. Replace house fuses or correct house wiring.
4. Replace owner-accessible light bulbs and filters.
B. Repairs when your appliance is used in other than normal, single-family
household use.
C. Pickup and delivery. Your appliance is designed to be repaired in the home.
D. Damage to your microwave oven resulting from accident, alteration, misuse, abuse,
fire, flood, improper installation, acts of God or use of products not approved by
Whirlpool Corporation.
E. Repairs to parts or systems resulting from unauthorized modifications made to the
appliance.
F. Replacement parts or repair labor costs for units operated outside the United States.
G. Any labor costs during limited warranty period.
10/01
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion or limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state.
Outside the 50 United States, this warranty does not apply. Contact your authorized
Whirlpool dealer to determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of this book. After checking
“Troubleshooting,” additional help can be found by checking the “Assistance or Service”
section or by calling our Whirlpool Customer Interaction Center telephone number,
1-800-253-1301 (toll free), from anywhere in the U.S.A.
3828W5A2208/8184472
10/01
Printed in Korea
© 2001 Whirlpool Corporation. All rights reserved.
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.
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