Xantrex Technology SONAR HI400 User Manual

HI400  
Owner’s Guide  
 
Important safety information  
Precautions for using rechargeable appliances - - - - - - - - - - - - viii  
1 Introduction  
2 Installation  
Mounting your inverter - - - - - - - - - - - - - - - - - - - - - - - - - - - 16  
Permanently connecting (hardwiring) the AC output- - - - - - - - 17  
Installing the ignition lockout wiring - - - - - - - - - - - - - - - - - - 18  
Connecting the DC cables - - - - - - - - - - - - - - - - - - - - - - - - - 19  
Connecting the battery to the DC input- - - - - - - - - - - - - - - - - 20  
Connecting the DC ground - - - - - - - - - - - - - - - - - - - - - - - - - 21  
i
 
Contents  
3 Operation  
Low battery condition - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27  
Inverter loads - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28  
4 Maintenance and Troubleshooting  
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32  
Common problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32  
A Specifications  
B Battery Types and Sizes  
Battery types- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38  
Automotive starting batteries - - - - - - - - - - - - - - - - - - - - - - - 38  
Deep-cycle lead-acid batteries- - - - - - - - - - - - - - - - - - - - - - - 38  
Battery size- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 39  
ii  
 
Contents  
Battery sizing worksheet - - - - - - - - - - - - - - - - - - - - - - - - - - 42  
Returning a product - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 49  
Out-of-warranty service - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50  
Contacting Xantrex Customer Service- - - - - - - - - - - - - - - - - - - 51  
Other Xantrex products- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51  
Index - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53  
iii  
 
iv  
 
Important safety information  
Important: Before installing and using your HI400  
Inverter, be sure to read and save these safety instructions.  
General precautions  
1. Before installing and using the inverter, read all  
appropriate sections of this guide and any cautionary  
markings on the inverter and batteries.  
2. Do not operate the inverter if it has received a sharp blow,  
damaged, see “Service during warranty” on page 48 and  
“Returning a product” on page 49.  
3. Do not disassemble the inverter; it contains no user  
serviceable parts. Attempting to service the unit yourself  
could cause electrical shock or fire. Internal capacitors  
remain charged after all power is disconnected. See  
“Warranty information” on page 48 for instructions on  
obtaining service.  
4. To reduce the risk of electrical shock, disconnect both  
AC and DC power from the inverter before working on  
any circuits connected to the inverter. Turning off the  
front panel On/Off Switch will not reduce this risk.  
5. Protect the inverter from rain, snow, spray, and bilge  
water.  
6. To reduce the risk of overheating or fire, keep the  
ventilation openings clear, and do not install the inverter  
in a zero-clearance compartment.  
v
 
         
Explosive gas precautions  
Explosive gas precautions  
WARNING: Explosion hazard  
.
1. Batteries generate explosive gases during normal  
operation. Be sure you follow all relevant instructions  
exactly before installing or using your inverter.  
2. This equipment contains components which tend to  
produce arcs or sparks. To prevent fire or explosion, do  
not install the inverter in compartments containing  
batteries or flammable materials or in locations that  
require ignition-protected equipment. This includes any  
space containing gasoline-powered machinery, fuel  
tanks, as well as joints, fittings, or other connections  
between components of the fuel system.  
vi  
 
   
Precautions when working with batteries  
Precautions when working with batteries  
WARNING: Explosion and fire hazards  
1. Follow all instructions published by the battery  
manufacturer and the manufacturer of the equipment in  
which the battery is installed.  
2. Make sure the area around the battery is well ventilated.  
3. Never smoke or allow a spark or flame near the engine or  
battery.  
4. Use caution to reduce the risk of dropping a metal tool on  
the battery. It could spark or short circuit the battery or  
other electrical parts and could cause an explosion.  
5. Remove metal items like rings, bracelets, and watches  
when working with lead-acid batteries. These batteries  
produce a short-circuit current high enough to weld a ring  
or the like to metal and cause a severe burn.  
6. If you need to remove a battery, always remove the  
positive terminal from the battery first. Make sure all  
accessories are off so you don’t cause an arc.  
vii  
 
   
Precautions for using rechargeable appliances  
Precautions for using rechargeable  
appliances  
Most rechargeable battery-operated equipment uses a  
separate charger or transformer that is plugged into an AC  
receptacle and produces a low voltage charging out.  
Some chargers for rechargeable batteries can be damaged if  
connected to the HI400 Inverter.  
Do not use the following with the HI400 Inverter:  
Small battery-operated appliances like flashlights, razors,  
and night lights that can be plugged directly into an AC  
receptacle to recharge.  
Some chargers for battery packs used in hand power  
tools. These affected chargers display a warning label  
stating that dangerous voltages are present at the battery  
terminals.  
viii  
 
       
Introduction  
Chapter 1 “Introduction” describes the main  
operating features of the HI400 Inverter.  
1
 
   
Introduction  
Introduction  
The HI400 Inverter is a modified sine wave (MSW) inverter  
providing power for a variety of AC loads, such as TVs,  
VCRs, laptops, camcorders and other small AC devices.  
They are CSA certified for use in recreational vehicles.  
The HI400 is available in two versions:  
“HI400 with hardwire” is designed for permanent  
hardwired installation.  
“HI400 with hardwire and GFCI outlet” has a GFCI  
receptable on the front and a hardwire compartment. It  
provides easy access for plugging a load directly into the  
output of the unit. The hardwire compartment allows the  
unit to be installed permanently.  
HI400 offers the following inverter features:  
Ability to run many of the entertainment loads that you  
use at home.  
You can operate TVs, stereos, VCRs, computers and  
even small battery chargers. You can run multiple loads  
up to 400 watts in total.  
Surge capability  
HI400 will surge up to 550 watts peak.  
Low voltage shutdown  
The inverter shuts off when your batteries discharge to  
less than 10 volts.  
When the battery voltage recharges to above 12.5 volts,  
the inverter automatically restarts. This feature prevents  
the inverter from draining the batteries if it is left on  
without a load.  
Ground fault circuit interrupter (GFCI)  
As well as providing for permanent hardwire installation,  
the GFCI model provides a receptacle for plugging in a  
load.  
2
 
                 
Introduction  
This receptacle has a “ground fault circuit interrupter” to  
reduce shock hazards on loads connected to both the  
receptacle and hardwire outputs.  
Ignition lockout  
Ignition lockout prevents the inverter from operating  
while the engine is running. It allows the user to turn the  
inverter on and off remotely.  
Transfer switch  
Automatically connects the loads on the receptacle and  
hardwire outputs to the external AC source when one is  
available. Upon disconnection, or loss of the external AC  
source, the transfer switch automatically transfers the  
load circuits over to inverter power.  
3
 
   
HI400 features  
HI400 features  
Figure 1 below, and Figure 2 opposite, show the front and  
back panels of the HI400. Table 1 and Table 2 list the  
respective panel parts.  
➀➀  
Figure 1 Front Panel - “Hardwire with GFCI” version.  
Table 1 Front panel features  
Feature Description  
Fan vents  
Output circuit protector  
ON/OFF power switch  
Dual AC receptacle (on the GFCI outlet and hardwire  
version only)  
GFCI test and reset buttons (on the GFCI outlet and  
hardwire version only)  
“On inverter” and “low battery status” LEDs  
4
 
                       
HI400 features  
Figure 2 Back panel  
p
Table 2 Back panel features  
Feature Description  
Air vents  
Cable clamp  
Chassis grounding lug  
AC hardwiring compartment (with cover on)  
DC input terminals  
AC input cord  
5
 
   
Materials list  
Materials list  
Your HI400 inverter package includes the items listed below:  
Inverter with hardwire (80-0401-12) or  
Inverter with hardwire and GFCI outlet (80-0400-12)  
Owner’s Guide  
6
 
   
Installation  
Chapter 2 “Installation” provides complete  
information for installing the HI400 Inverter.  
Specifically, this section describes:  
safety instructions and installation codes  
that must be observed during installation.  
installation tools and materials.  
appropriate locations and environments  
for mounting the inverter.  
AC cabling, DC cabling, and ground  
information.  
detailed installation procedures.  
7
 
             
Preparing for installation  
Preparing for installation  
Prior to beginning your installation, review the “Important  
Safety Instructions” on page v, and read the entire  
“Installation” section so you can plan your installation from  
beginning to end.  
WARNING: Electrical shock and fire  
hazards  
Xantrex recommends all wiring be done by qualified  
personnel. Disconnect all AC and DC power sources to  
prevent accidental shock. Disable and secure all AC and  
DC disconnect devices and automatic generator starting  
devices.  
It is the installer’s responsibility to ensure compliance  
with all applicable installation codes and regulations.  
CAUTION  
Be sure to read all instructions before installing and  
operating this inverter.  
Installation codes  
Applicable installation codes vary depending on the specific  
location and application of the installation. Some examples  
are:  
The U.S. National Electrical Code (NEC)  
The Canadian Electrical Code (NEC)  
NEC, Canadian Standards Association (CSA), and RV  
Industry Association (RVIA) requirements for  
installation in RVs.  
It is the installer’s responsibility to determine which codes  
apply, and to ensure that all applicable installation  
requirements are met.  
8
 
               
Preparing for installation  
Installation tools and materials  
You will need the following tools and materials to install the  
inverter:  
#2 Phillips screwdriver  
Wire stripper  
4 mounting screws or bolts and appropriate tools  
3/8” wide slot screwdriver for DC input and chassis  
ground terminals  
3-conductor (2-conductor-plus-ground cable) AC output  
cable sized appropriately for load according to applicable  
installation code(s). In the NEC, CEC and RV  
applications, this is No. 14 AWG.  
Crimp connectors and appropriate crimping tool for AC  
output wiring and ignition lockout wiring (if twist-on  
wire connectors are not appropriate for your installation).  
DC cable, sized appropriately for load per the applicable  
installation code(s). In NEC, CEC and RV applications,  
this is No. 8 AWG if copper conductors rated 60 °C –  
90 °C are used.  
Terminals for connecting the DC cables to the battery, as  
well as appropriate tools for those terminals (for  
example, crimping tool, hex-key, etc.).  
AC and DC disconnects and over-current protective  
devices.  
9
 
                     
Preparing for installation  
Installation features  
Figure 3 and Table 3 below, list the installation features of  
your HI400 inverter.  
Figure 3 Installation features: back view  
Table 3 Installation features: back view  
Feature Description  
DC input terminals  
Cable clamp  
Chassis grounding lug  
AC Hardwire compartment  
Ground screw for AC output ground  
Ignition lockout wire (red)  
AC output wiring (black, white)  
AC input cord  
Wire connectors (3)  
10  
 
                           
Installing the HI400  
Installing the HI400  
Overview  
This section provides detailed installation information. The  
overall procedure is divided into nine main steps:  
Step 1  
Step 2  
Step 3  
Step 4  
Designing your installation (page 11)  
Choosing a location for your inverter (page 15)  
Mounting your inverter (page 16)  
Permanently connecting the AC output wiring  
(page 17)  
Step 5  
Step 6  
Step 7  
Step 8  
Step 9  
Installing the ignition lockout wiring (page 18)  
Connecting the DC cables (page 19)  
Connecting the AC input cord (page 22)  
Checks prior to initial power-up (page 23)  
Starting up and testing your installation  
(page 23)  
Designing your installation  
This section provides information about AC wires, DC  
cables, AC disconnects and over protection devices, GFCIs,  
and batteries which you must supply as part of the  
installation.  
AC shorepower  
A source of 120 volt, 60 Hz alternating current (AC) power is  
needed if it is desired to power the loads connected to the  
inverter from a source other than the inverter. Typically, this  
source will be utility grid (power company) power provided  
at an RV park or campground, or an AC generator.  
11  
 
                 
Installing the HI400  
Note: Throughout this manual, the term “shorepower” refers to  
AC input power from a utility grid, generator, or other source.  
AC disconnects and over-current protection devices  
To meet electrical code requirements, you must provide the  
inverter with over-current protection (such as a circuit  
breaker or fuse) and a disconnect device as follows:  
AC Input: The circuit breaker or fuse used to protect the  
HI400 inverter must be rated no more than 15 A and must be  
approved for use on 120 Vac branch circuits.  
AC Output: The circuit breaker or fuse must be rated at no  
more than 15 A and must be approved for use on 120 Vac  
branch circuits.  
Disconnect devices: Each system requires a method of  
disconnecting each AC circuit. If the over-current protection  
device is a circuit breaker, it will serve as a disconnect  
switch. If fuses are used, separate AC disconnect switches  
will be needed between the source of power and the fuses.  
AC output wiring  
The type and size of the wires between the inverter output  
and the loads varies with the installation type and applicable  
codes. For many RV applications, flexible multi-strand wire  
is required. Installation codes may specify solid or stranded,  
overall size of the conductors, and type and temperature  
rating of the insulation around the wire.  
The AC output wiring must be sized to match the current  
rating of the circuit breaker or fuse you provide on AC output  
circuits. The size must be in accordance with the electrical  
codes or regulations applicable to your installation. In most  
NEC, CEC, and RV installations, the wire size will be  
required to be No. 14 AWG, 3-conductor (line and neutral,  
plus ground).  
12  
 
       
Installing the HI400  
AC output neutral bonding  
The neutral conductor of the inverter’s AC output circuit is  
automatically connected (“bonded”) to the safety ground  
whenever the inverter is running and AC utility shorepower  
is not present. When AC shorepower is present, this  
connection is automatically lifted, as that same bonding  
connection will be present in the AC shorepower source. This  
system automatically conforms to electrical code  
requirements that neutral conductors are to be bonded to  
ground at all times, but only in one place at a time.  
CAUTION: Damage to unit  
Do not connect AC output to any AC load circuit in which  
the neutral conductor is connected to ground (earth) or to  
the negative of the DC (battery) source. Doing so will  
damage the unit.  
DC disconnects and over-current devices  
The DC circuit from the battery to the inverter must be  
equipped with over-current protection (such as a circuit  
breaker or fuse) and a disconnect device. This usually  
consists of a DC-rated circuit breaker, a “fused-disconnect,”  
or a separate fuse and DC disconnect. Do not confuse AC  
circuit breakers with DC circuit breakers — they are not  
interchangeable. The current rating of the fuse or breaker  
must be matched to the size of the DC cables used in  
accordance with the applicable installation codes. The  
breaker or disconnect and fuse should be located as close as  
possible to the battery, in the positive cable. Applicable codes  
may limit how far the protection can be from the battery.  
For No. 8 AWG DC cable, the fuse or circuit breaker is  
required to be rated 40 Adc max. Use a slow-blow fuse to get  
the maximum surge performance from the inverter.  
13  
 
       
Installing the HI400  
DC cabling  
This includes the DC cables between the battery, the DC  
disconnect and over-current protection device, and the  
inverter. For copper cable rated 60 °C, 75 °C, or 90 °C, the  
minimum size cable allowed in NEC, CEC, or RV  
installations is No. 8 AWG (assuming a 40 Adc fuse or  
breaker is used).  
Batteries  
Every HI400 inverter requires a 12 V deep-cycle battery or  
group of batteries to provide the DC current that the inverter  
converts to AC. Deep-cycle batteries are intended to be  
repeatedly cycled partly or fully discharged, and then  
charged. Automotive-type starting or “cranking” batteries are  
not recommended, except for temporary emergency use,  
since deep-cycle use will severely limit their useful life.  
Ground fault circuit interrupters (GFCIs)  
GFCIs are intended to protect people from electrical shocks  
and are usually required in wet or damp locations. A regular  
circuit breaker cannot provide this type of protection.  
Installations in recreational vehicles require GFCI protection  
of branch circuits connected to the AC output of the inverter.  
The HI400 comes in two versions. In the version with the  
integral GFCI receptacle, the GFCI protects both the  
receptacle’s output and the hardwire output. In the version  
without the integral GFCI receptacle, the hardwire output has  
no GFCI protection, and it is up to the installer to provide it.  
Compliance with UL standards requires that Xantrex test and  
recommend specific GFCIs for use with the HI400 inverter.  
Xantrex has tested the GFCI-protected 15 A receptacles listed  
in Table 4, and found they function properly when connected  
to the AC output of the HI400.  
Note: You should test your GFCI monthly. See page 26 for  
instructions for testing and resetting your GFCI.  
14  
 
     
Installing the HI400  
Table 4 Tested GFCI models  
Manufacturer Model number  
Leviton  
6599  
Pass & Seymour 1591  
Hubbell  
GF 5252GYA  
Choosing a location  
WARNING: Risk of fire or explosion  
This equipment contains components that tend to  
produce arcs or sparks. To reduce the risk of fire or  
explosion, do not install this equipment in compartments  
containing batteries or flammable materials, or in  
locations that require ignition-protected equipment. This  
includes any space containing gasoline-powered  
machinery, fuel tanks, or joints, fittings, or other  
connections between components of the fuel system.  
WARNING: Fire hazard  
Do not cover or obstruct the ventilation openings. Do  
not install this equipment in a zero-clearance  
compartment. Overheating may result.  
The inverter should only be installed in locations that meet  
the following requirements:  
Dry  
Do not allow water or other fluids to drip or  
splash on the inverter. Do not expose to rain,  
snow or splashing water.  
Cool  
Normal air temperature should be between  
32 °F and 77 °F (0 °C and 40 °C) — the  
cooler the better within this range.  
15  
 
           
Installing the HI400  
Ventilated  
See the warning on page 15. Allow at least 5  
inches of clearance on each size of the  
inverter for air flow. Do not allow the  
ventilation openings on the unit to become  
obstructed. Make sure the compartment in  
which the inverter is installed allows airflow  
through the compartment.  
Safe  
See the warning on page 15. Do not install  
the inverter in the same compartment as  
batteries or in any compartment capable of  
storing flammable liquids like gasoline.  
Close to battery  
compartment  
and the AC  
Avoid excessive cable lengths (these reduce  
input and output power due to wire  
resistance). It is preferable to have lengthier  
AC cables than DC cables, as the AC current  
is far lower than the DC. Use the  
source and load  
recommended cable sizes.  
Protected from  
battery acid and  
gases  
Never allow battery acid to drip on the  
inverter or its wiring when filling or reading  
its specific gravity. Do not mount the unit  
where it will be exposed to gases produced  
by the batteries. These gases are corrosive  
and prolonged exposure will damage the  
inverter.  
Mounting your inverter  
The HI400 inverter must be mounted flat (for example, on or  
under a horizontal surface) in order to comply with safety  
agency requirements.  
To mount your HI400 inverter:  
1. Turn the On/Off switch on the inverter to the off position.  
2. Fasten the inverter to the mounting surface, using four  
#10 pan head steel wood screw (5/8” long minimum) or  
#10 bolts inserted through the mounting holes in the  
flanges (running along the sides of the inverter).  
16  
 
     
Installing the HI400  
Permanently connecting (hardwiring) the AC output  
WARNING: Fire, shock, and energy  
hazards  
Make sure wiring is disconnected from all electrical  
sources before handling. All wiring must be done in  
accordance with local and national electrical wiring  
codes. Do not connect the output leads of the inverter to  
any incoming AC source.  
To hardwire the AC output connections:  
1. Remove the AC hardwire compartment cover. Three  
wires are located inside the wiring compartment as  
follows:  
• Black – the AC output line conductor  
• White – the AC output neutral conductor  
• Red – the ignition lockout conductor (page 18)  
WARNING: Shock hazard  
Do not connect the ignition lockout wire (red) to AC  
circuits. See instructions for connecting on page 18.  
2. Run No. 14 AWG 2-conductor-plus-ground cable  
through the cable clamp and into the AC wiring  
compartment.  
3. Strip about 2 inches off the jacket of the AC cable.  
4. Strip approximately ½ inch off the insulation of the black  
and white wires from the AC cable (if using the twist-on  
wire connectors provided). If you are providing your own  
connectors, follow the manufacturer’s recommendations  
regarding strip length and use of the connectors.  
17  
 
       
Installing the HI400  
5. Connect the black and white (line and neutral) wires from  
the AC cable to the black and white wires located in the  
HI400 hardwire compartment. Be sure to connect black  
to black and white to white. Check to make sure the wires  
are making a good connection, and secure the twist-on  
wire connectors with electrical tape.  
6. Connect the ground wire (bare or green) from the AC  
cable to the green-headed screw on the back wall of the  
hardwire compartment. Use a crimp-on ring terminal if  
the AC input ground wire is stranded. Solid wire can be  
secured directly under the head of the screw.  
7. Connect the load end of the AC cable to your system’s  
AC output circuit breaker, or the load distribution panel  
depending on your system design.  
WARNING: Shock hazard, risk of damage  
Do not connect the HI400 Inverter output to AC  
distribution wiring powered by any other source. Shock  
hazard and damage may result.  
Installing the ignition lockout wiring  
The ignition lockout system turns the inverter off when the  
ignition is on. The system is designed so that when a user-  
applied 12 V signal is present on the red ignition lockout wire  
in the hardwire compartment, the inverter turns off. This 12 V  
signal is normally obtained by connecting a wire to circuits  
downstream from the vehicle ignition switch, so that 12 V is  
present when the ignition is on, and not present when the  
ignition is off. The circuit selected should be protected by a  
fuse rated maximum 5 Adc.  
To install the ignition lockout wiring:  
1. Connect a min. No. 18 AWG wire to an appropriate,  
fused 12 V ignition-switched circuit. In the following,  
this wire is referred to as the “lockout signal wire.”  
18  
 
         
Installing the HI400  
2. Route the lockout signal wire through the cable clamp  
and into the hardwire compartment.  
3. Strip approximately ½ inch off the insulation of the red  
ignition lockout wire and the lockout signal wire (if using  
the twist-on wire connectors provided). If you are  
providing your own connectors, follow the  
manufacturer’s recommendations regarding strip length  
and use of the connectors.  
4. Connect the lockout signal wire to the red ignition  
lockout wire provided in the hardwire compartment.  
Check to make sure the wires are making a good  
connection, and secure the twist-on wire connector with  
electrical tape.  
5. Re-install the hardwire compartment cover plate.  
6. Tighten the cable clamp so that the AC output cable and  
ignition lockout wiring are secured. Check to make sure  
the clamp is securing the overall jacket of the AC output  
cable (not the individual conductors), and that no wiring  
is being pinched in the corners of the clamp.  
Connecting the DC cables  
CAUTION  
Before making the final DC connection, check cable  
polarity at both the battery and the inverter. Positive (+)  
must be connected to positive (+); negative (–) must be  
connected to negative (–).  
Reversing the positive (+) and negative (–) battery  
cables will damage the inverter and void your warranty.  
This type of damage is easily detected.  
WARNING: Fire hazard  
Use only appropriately sized copper wire. Make sure all  
DC connections are tight. Loose connections will  
overheat.  
19  
 
   
Installing the HI400  
Follow the procedures given below to connect the battery to  
the DC input terminals. The cables should be as short as  
possible and large enough to handle the required current, in  
accordance with the electrical codes or regulations applicable  
to your installation. As noted above, the recommended cable  
size is No. 8 AWG for compliance with NEC, CEC, and RV  
codes (assuming a 40 amp DC fuse).  
To ensure maximum performance from the inverter, do not  
route your DC cables through a DC distribution panel, battery  
isolator, or other device that will cause additional voltage  
drops.  
Connecting the battery to the DC input  
To make the DC connections:  
1. Cut the DC cables to the correct length with enough  
insulation stripped off so you can properly install the type  
of terminals you will be using at the battery end. At the  
HI400 end, strip the wire 3/8 inch.  
2. Assign one cable to be positive (+) and one cable to be  
negative (–). Mark both ends of each cable to avoid  
confusion during installation.  
3. Switch the On/Off switch into the off position (if you  
have not already done so).  
4. Route the DC cables from the battery bank to the inverter.  
5. Install a DC breaker or a fuse and disconnect in the  
positive side of the circuit, as close as possible to the  
battery. Turn off the breaker or open the disconnect  
switch.  
6. Attach the negative (–) cable to the negative (–) battery  
terminal (or to the current shunt if a shunt is used) using  
whatever connector you have selected. Tighten the  
connection according to the manufacturer’s  
recommendation.  
20  
 
               
Installing the HI400  
7. Insert the other end of the negative (–) cable into the  
negative (–) terminal on the HI400 and tighten the  
terminal screw. Ensure all strands of wire are inside the  
connector (no stray strands). The terminal manufacturer’s  
recommended tightening torque is 21 inch-pounds.  
8. Attach the positive (+) cable to the breaker or fuse and  
disconnect combination installed on the battery positive  
(+) terminal in step 5. Tighten the connection according  
to the manufacturer’s recommendations.  
9. Insert the other end of the positive (+) cable into the  
positive (+) terminal on the HI400 and tighten the  
terminal screw. Ensure all strands of wire are inside the  
connector (no stray strands). The terminal manufacturer’s  
recommended tightening torque is 21 inch-pounds.  
10. Verify the polarity of the DC connections is correct:  
positive (+) on the inverter connected to the positive (+)  
on the battery, and negative (–) connected to the  
negative (–).  
When you are ready to operate the inverter, close the DC  
circuit breaker or disconnect switch to supply DC power  
to the inverter.  
Connecting the DC ground  
The chassis ground lug on the DC end of the inverter is used  
to connect the chassis of the inverter to your system’s DC  
grounding point as required by installation codes for some  
installations.  
Use copper wire that is either bare or provided with green  
insulation. Do not use the DC ground lug for your AC output  
grounding wire (see the AC wiring instructions on page 12 in  
this section).  
To connect the DC ground:  
Connect a No. 8 AWG copper wire between the HI400’s  
chassis ground lug and the DC grounding point for your  
system.  
21  
 
             
Installing the HI400  
In an RV or vehicle installation, this will usually be the  
vehicle chassis or a dedicated DC ground bus.  
Connecting the AC input cord  
WARNING: Shock hazard  
Connect the AC input cord only to a properly grounded  
standard 120 Vac, 15 A receptacle. If the correct type of  
receptacle is not available, have an electrician install  
one.  
To connect the AC input cord:  
Plug the AC input cord (located at the back of the  
inverter) into a properly grounded 120 Vac, 15 A  
receptacle connected to an external shorepower source  
such as a utility grid or a generator.  
Note: Connecting the AC input cord to the AC output  
receptacle on the HI400 GFCI version will not power loads and  
will cause the unit to malfunction. There should not be any  
damage.  
When the shorepower AC source is supplied, the HI400 will  
transfer the loads to the shorepower source and turn off the  
inverter.  
When the shorepower AC source is disconnected or fails, the  
HI400 will automatically turn on the inverter and transfer the  
loads to inverter power.  
22  
 
           
Installing the HI400  
Checks prior to initial power-up  
Before powering up your inverter, ensure these conditions are  
met:  
On/Off power switch is in the off position.  
Positive (+) battery cable is connected to the  
positive (+) battery terminal.  
Negative (–) battery cable is connected to the  
negative (–) battery terminal.  
Battery voltage is within the proper range for this unit  
(10.0 – 15.0 Vdc).  
DC Fuse is intact (not blown).  
Starting up and testing your installation  
WARNING  
The front panel power switch does not disconnect DC or  
AC input power to the unit.  
To turn on the HI400:  
1. Turn the On/Off power switch on the front panel to the on  
position. The green ON INVERTER LED indicator  
illuminates.  
2. Plug a load into the GFCI receptacle on the front panel.  
Apply a load of 400 watts or less.  
3. Test the transfer feature by plugging the AC input cord  
into the shorepower source receptacle.  
The inverter will transfer with the power switch in either  
the on or off position.  
23  
 
             
24  
 
Operation  
Chapter 3 “Operation” explains how to  
operate the HI400 Inverter.  
25  
 
   
Operation features  
Operation features  
CAUTION  
Read all operating instructions before operating the  
HI400.  
Inverter on and off  
The On/Off power switch on the front panel turns the HI400  
inverter on or off:  
In the On position, the green inverter On LED indicator  
illuminates and the unit begins inverting if AC  
shorepower is not present. The HI400 is now operational  
and you can apply a load requiring less than 400 watts.  
In the Off position, the inverter AC output is turned off,  
but if AC shorepower is present, the hardwire and GFCI  
outputs will be energized and loads will operate. With the  
switch in the Off position, the unit does not draw any  
battery power, except as required to run the fan until the  
unit cools off.  
Ground fault circuit interrupter (GFCI) protection  
The GFCI with hardwire version contains a GFCI receptacle  
that protects the hardwire output and the receptacle output  
against a ground fault.  
Correcting a ground fault  
When a fault condition is detected, the reset button on the  
GFCI receptacle pops out and power to the load is  
interrupted.  
To resume normal operation, determine and correct the  
ground fault, then push the reset button in.  
26  
 
         
Operation features  
Monthly testing  
Once a month, with either AC shorepower or inverter power  
present, press the test button on the GFCI receptacle. The  
reset button should pop out. Push it to reset the GFCI, and  
continue normal operation. This should be completed on a  
monthly basis.  
If the reset button does not pop out, the GFCI may have  
failed. Disconnect AC and DC power to the unit and have a  
qualified service person look at it.  
Alternate AC source  
An AC input cord is provided at the back of the unit allowing  
for alternate source AC power. Plug the input cord on the  
back of the HI400 into a shorepower receptacle. The load can  
be run from the alternate source when it is present.  
When the shorepower source is not present, the internal  
transfer relay will automatically transfer the load to inverter  
power. This transfer relay functions whether the power  
switch is in the on or off position.  
Ignition lockout  
The inverter automatically shuts off when the ignition  
lockout is engaged. This occurs when the power switch is in  
the On position and a 12 volt signal (not to exceed 16 Vdc) is  
applied to the ignition lockout wire. Refer to page 18 for  
details.  
Low battery condition  
When the low battery red LED light illuminates, the battery  
voltage has dropped below 10.5 Vdc. When the battery  
voltage drops below 10.0 Vdc, the inverter turns off to  
prevent further discharging of the battery by the HI400.  
27  
 
       
Inverter loads  
Inverter loads  
The HI400 will operate most AC loads within its power  
rating (400 watts/3.3 amps).  
Typical loads that can be used on the HI400 are as follows:  
Laptops  
Small TVs  
Handheld computing devices  
VCRs  
Camcorders  
Other light duty AC devices  
Operating several loads at once  
If you are going to operate several loads from the HI400, turn  
them on separately after you have turned the inverter on. This  
ensures that the inverter does not have to deliver the starting  
current for all the loads at once. The HI400 can handle  
several loads as long as they do not exceed 400 watts in total.  
Problem loads  
CAUTION: Modified sine wave (MSW)  
Some appliances may be damaged by the HI400’s MSW  
output.  
Some appliances may be damaged if they are connected to  
the HI400:  
Electronics that modulate RF (radio frequency) signals  
on the AC line will not work and may be damaged.  
Speed controllers found in some fans, kitchen appliances,  
and other loads may be damaged.  
28  
 
             
Inverter loads  
Some chargers for battery packs used in power hand  
tools. These affected chargers display a warning label  
stating that dangerous voltages are present at the battery  
terminals.  
If you are unsure about powering any load with the HI400,  
contact the appliance manufacturer.  
Turning the inverter off between charges  
When the power switch is on but no power is being supplied  
to a load, the inverter idles and draws less than 400 mΑ from  
the battery.  
Because of this current draw, the battery may need to be  
recharged after a few days. If you are not using your inverter,  
turn it off.  
Battery charging frequency  
When possible, recharge your batteries when they are about  
50% discharged or before. This gives them a much longer life  
cycle than recharging when they are almost completely  
discharged. For more information about battery chargers, see  
29  
 
     
30  
 
Maintenanceand  
Troubleshooting  
Chapter 4 “Maintenance and  
Troubleshooting” will help you identify  
common problems that can occur with the  
HI400 Inverter.  
Read this chapter before calling Xantrex  
Customer Service.  
If you cannot solve the problem, record the  
information asked for on page 51. This will  
help our Customer Service Representatives  
to assist you better.  
31  
 
   
Maintenance  
Maintenance  
WARNING: Shock hazard  
Disconnect all sources of AC and DC power before  
doing any routine maintenance.  
Minimal maintenance is required to keep your HI400  
operating properly.  
Periodically you should  
clean the exterior of the unit with a damp cloth to prevent  
the accumulation of dust and dirt.  
ensure the DC cables are secure at both the HI400 and the  
battery.  
Troubleshooting  
Common problems  
Buzz in audio equipment  
Some inexpensive stereo systems have inadequate internal  
power supply filtering and buzz slightly when powered by  
the HI400. The best solution is to use an audio system with a  
good quality filter.  
Television interference  
The HI400 is shielded to minimize interference with TV  
signals. If TV signals are weak, you may see interference in  
the form of lines scrolling across the screen. Try one of these  
suggestions to minimize or eliminate the problem:  
Use an extension cord to increase the distance between  
the HI400 and the TV, antenna, and cables.  
32  
 
                 
Troubleshooting reference  
Adjust the orientation of the HI400, television, antenna,  
and cables.  
Maximize TV signal strength by using a better antenna;  
use a shielded antenna cable where possible.  
Try a different TV. Different models vary considerably in  
their susceptibility to interference.  
Troubleshooting reference  
Four common problems with the HI400 are as follows:  
Low battery  
Thermal shutdown  
Electronic shutdown  
No AC output  
WARNING: Electric shock hazard  
Do not remove the cover or disassemble the HI400. It  
does not contain any serviceable parts and attempting to  
service the unit yourself could result in electrical shock  
or burn.  
Table 5 Troubleshooting reference  
Problem  
Possible Cause  
Solution  
Low battery  
shutdown  
(Low battery  
LED  
Battery under  
voltage  
Check battery voltage:  
If the voltage is low, charge the  
battery.  
If the voltage is normal, check for  
loose battery connection.  
illuminated red)  
Thermal  
Over temperature  
Inverter automatically restarts when  
the temperature of components  
decreases. Remove some loads. Be  
sure there is adequate air flow to both  
sides of the unit for proper cooling.  
shutdown  
(No LED  
illuminated)  
33  
 
                     
Troubleshooting reference  
Table 5 Troubleshooting reference  
Problem  
Electronic  
shutdown  
(No LED  
Possible Cause  
Solution  
High battery  
voltage, overload,  
short circuit  
Turn power switch off. Disconnect all  
loads and then turn power switch on  
illuminated)  
No AC output  
(No LED  
illuminated)  
Output circuit  
breaker or tripped  
GFCI  
Check the circuit breaker and GFCI.  
Push in the GFCI button to reset.  
Wait for battery voltage to drop. Reset  
the inverter.  
High battery  
Check battery fuse.  
Open (blown)  
battery fuse  
34  
 
Specifications  
Appendix A “Specifications” contains  
electrical and physical specifications for the  
HI400 Inverter.  
35  
 
   
Electrical  
Electrical  
Output power  
continuous  
surge capacity  
400 W  
550 W  
Output voltage  
120 Vac RMS ±5%  
60 Hz nominal  
Modified sine wave  
4 Amp AC  
Output frequency  
Output wave form  
Transfer switch  
High battery shutdown  
Low battery shutdown  
Efficiency  
15.0 V  
10.0 V  
Approximately 80-90%  
No load current draw (switch on) Less than 400mA  
Physical  
Length  
9.7 inches (24.6 cm)  
6.5 inches (16.5 cm)  
3.5 inches (8.9 cm)  
4 lb (1.8 kg)  
Width  
Height  
Weight  
Specifications are subject to change without notice.  
36  
 
   
Battery Types  
and Sizes  
Appendix B contains “Battery Types and  
Sizes.” The batteries you use strongly affect  
the performance of the HI400 Inverter. It is  
important to connect the inverter to the  
correct size and type of battery.  
The information in this appendix will help  
you select, connect, and maintain batteries  
that are most appropriate for your  
application.  
37  
 
   
Battery types  
Battery types  
Automotive starting batteries  
The lead-acid battery you are most familiar with is probably  
the starting battery in your automobile. An automotive  
starting battery is designed to deliver a large amount of  
current for a short period of time (so it can start your engine).  
Only a small portion of the battery’s capacity is used when  
starting the engine and it is quickly recharged by the running  
engine.  
This type of battery is not designed for repeated cycles where  
the battery is almost completely discharged and then  
recharged. If it is used in this kind of deep discharge service,  
it will wear out very rapidly.  
Deep-cycle lead-acid batteries  
Deep-cycle lead-acid batteries are designed for deep  
discharge service where they will be repeatedly discharged  
and recharged. They are marketed for use in recreational  
vehicles, boats, and electric golf carts — so you may see  
them referred to as RV batteries, marine batteries, or golf cart  
batteries.  
For most applications of the HI400, Xantrex recommends  
you use one or more deep-cycle batteries that are separated  
from the vehicle’s starting battery by a battery isolator.  
A battery isolator is a solid-state electronic circuit that allows  
equipment to be operated from an auxiliary battery without  
danger of discharging the vehicle’s starting battery. During  
vehicle operation, the battery isolator automatically directs  
the charge from the alternator to the battery requiring the  
charge.  
Battery isolators are available at marine and RV dealers and  
most auto parts stores.  
38  
 
                   
Battery size  
Battery size  
CAUTION  
The HI400 must only be connected to batteries with a  
nominal output voltage of 12 volts. The HI400 will not  
operate from a 6 volt battery and will be damaged if  
connected to a 24 volt battery.  
Battery size or capacity is as important as the battery type for  
efficient operation of your loads. Xantrex recommends that  
you purchase as much battery capacity as possible.  
A number of different standards are used to rate battery  
energy storage capacity. Automotive and marine starting  
batteries are normally rated in cranking amps. This rating is  
not relevant to an inverter which runs continuous loads.  
Deep-cycle batteries use a more suitable rating system, either  
“amp-hours” (“Ah”) or “reserve capacity” in minutes.  
Battery reserve capacity Battery reserve capacity is a  
measure of how long a battery can deliver a certain amount of  
current—usually 25 amps. For example, a battery with a  
reserve capacity of 180 minutes can deliver 25 amps for 180  
minutes before it is completely discharged.  
Amp-hour (Ah) capacity Amp-hour capacity is a measure of  
how many amps a battery can deliver for a specified length of  
time — usually 20 hours. For example, a typical marine or  
RV battery rated for 100 Ah can deliver 5 amps for 20 hours  
(5 A x 20 hours = 100 Ah).  
This same battery can deliver a higher or lower current for  
less or more time, limited approximately by the 100 Ah  
figure (for example, 50 A for 2 hours, or 200 A for ½ hour),  
but usually the capacity figure given is only accurate at the  
specified rate (20 hours).  
39  
 
                   
Estimating battery requirements  
To calculate the battery capacity you require, read  
“Estimating battery requirements” and “Battery sizing  
example” on page B–41, and then complete the “Battery  
sizing worksheet” on page B–42.  
Estimating battery requirements  
To determine how much battery capacity you need:  
1. Determine how many watts are consumed by each  
appliance you will operate from the HI400. You can  
normally find this on a label on the product. If only the  
current draw is given, multiply it by 115 to get the power  
consumption in watts.  
2. Estimate how many hours each appliance will be  
operating each day.  
3. Calculate the daily watt-hours needed for each appliance.  
4. Add the total number of watt-hours needed for all the  
appliances and multiply it by the number of days between  
charges.  
5. Divide the total watt-hours of AC load between charges  
by 10. This gives the battery Ah used between charges.  
6. Double the total Ah used between charges to get the  
recommended battery size in Ah.  
See the battery sizing example that follows on the next page.  
40  
 
       
Estimating battery requirements  
Battery sizing example  
This battery sizing example illustrates a typical calculation,  
assuming an opportunity to charge the batteries every three  
days.  
Daily watt-  
hoursneeded  
(A) Power  
consumption  
(B) Operating  
time per day  
Appliance  
for this  
appliance  
(= A x B)  
19” Color TV  
Power drill  
100 W  
400 W  
300 W  
2 hours  
1 hours  
2 hours  
200 Wh  
400 Wh  
600 Wh  
1200 Wh  
3
Computer system  
Total daily watt-hours of AC load  
x Number of days between charges  
= Total watt-hours of AC load between charges  
Battery Ah used between charges (divide by 10)  
Recommended Battery Bank Size in Ah (multiply by 2)  
3600 Wh  
360 Ah  
720 Ah  
This example illustrates how quickly your battery needs can  
escalate. To reduce the required battery size, you can  
recharge more frequently or conserve energy by eliminating  
or reducing the use of some loads.  
When sizing your battery, resist the temptation to skip the last  
step of this calculation (multiplying by 2). More capacity is  
better since you will have more reserve capacity, be better  
able to handle large loads and surge loads, and your battery  
won't be discharged as deeply. Battery life is directly  
dependent on how deeply the battery is discharged. The  
deeper the discharge, the shorter the battery life. Most battery  
manufacturers recommend limiting the “depth of discharge”  
to 50% of the battery capacity.  
41  
 
         
Estimating battery requirements  
Battery sizing worksheet  
Use the following worksheet to calculate your battery needs.  
To ensure sufficient battery capacity, be generous when  
estimating the operating time per day for each of your loads.  
Daily watt-  
hours  
needed for  
this  
appliance  
(= A x B)  
(A)  
Power  
consumption  
(B)  
Appliance  
Operating time  
per day  
W
hours  
hours  
hours  
hours  
hours  
hours  
hours  
hours  
Wh  
Wh  
Wh  
Wh  
Wh  
Wh  
Wh  
Wh  
Wh  
W
W
W
W
W
W
W
Total daily watt-hours of AC load  
x Number of days between charges  
= Total watt-hours of AC load between charges  
Battery Ah used between charges (divide by 10)  
Recommended Battery Bank Size in Ah (multiply by 2)  
Wh  
Ah  
Ah  
42  
 
     
Using multiple batteries  
Using multiple batteries  
As your power requirements increase, you may need to use  
more than one battery to obtain sufficient capacity. Read  
“Two batteries connected in parallel” and “Two separate  
battery banks” to determine whether two batteries or two  
battery banks are more appropriate for your applications.  
Two batteries connected in parallel  
Two identical batteries can be connected (positive (+) to  
positive and negative (–) to negative) in a parallel system. A  
parallel system doubles capacity and maintains the voltage of  
a single battery.  
CAUTION  
Do not connect the following in parallel: batteries made by  
different manufacturers, different types of batteries,  
batteries that have different Ah ratings. Decreased battery  
life and improper charging will result.  
Two separate battery banks  
If you need more than two batteries (or are using different  
makes or models of batteries), Xantrex recommends that you  
install two separate battery banks and a battery selector  
switch.  
By installing a battery selector switch, you can select  
between the two battery banks, use both banks in parallel, or  
disconnect both banks from the load. Battery selector  
switches are available at marine and RV dealers.  
43  
 
               
Battery tips  
Battery tips  
Note: Review “Precautions when working with batteries” on  
page vii, before working with the batteries in your system.  
WARNING: Explosive/corrosive gases  
Lead-acid batteries may emit hydrogen, oxygen, and  
sulphuric acid fumes when recharging. To reduce the risk  
of explosion:  
Vent the battery compartment to prevent the  
accumulation of gases.  
Do not install electronic or electrical equipment in the  
battery compartment.  
Do not smoke or use an open flame when working  
around batteries.  
Temperature sensitivity The capacity of lead-acid batteries  
is temperature sensitive. Battery capacity is rated at 77 ºF  
(25 ºC). At 0º F (–20 ºC), the Ah capacity is about half the  
rated capacity. You should consider temperature when  
designing your system.  
Low temperatures If extremely low temperatures are  
expected where the inverter is going to be located, you should  
consider a heated equipment room. If the system is located in  
an unheated space, an insulated battery enclosure is  
recommended.  
High temperatures The batteries should also be protected  
from high temperatures. These can be caused by high  
ambient temperatures, solar heating of the battery enclosure,  
or heat released by a nearby engine or generator. High battery  
temperatures shorten battery life and therefore you should  
ventilate the enclosure and use shade and insulation as  
appropriate.  
44  
 
       
Battery tips  
Discharged batteries Do not leave batteries in a discharged  
state for more than a day or two. They will undergo a  
chemical process (sulfation) that can permanently damage the  
battery. As well, batteries self-discharge over a period of  
three to six months, so they should be recharged periodically  
even if they are not being used.  
Electrolyte level If your batteries are not the “maintenance-  
free” type, check the electrolyte level at least once a month.  
Excessive fluid loss is a sign of overcharging. Replenish the  
electrolyte using distilled water only.  
Battery connections Connections to battery posts must be  
made with permanent connectors that provide a reliable, low-  
resistance connection. Do not use alligator clips. Clean the  
connections regularly and prevent corrosion by using a  
protective spray coating or vaseline.  
Battery state of charge You can measure battery state of  
charge with a hydrometer or, more easily, with a voltmeter.  
Use a digital voltmeter than can display tenths or hundredths  
of a volt when measuring 10 to 30 volts. The batteries should  
be tested with no load or charge source (batteries  
disconnected) and should be open circuit for at least one hour.  
The following table gives approximate state of charge for a  
lead-acid deep-cycle battery at 77 ºF (25 ºC):  
Battery voltage  
12.7–13.0  
State of charge  
100%  
80%  
60%  
40%  
20%  
12.5–12.6  
12.3–12.4  
12.1–12.2  
11.9–12.0  
45  
 
               
46  
 
Warranty and  
Product  
Information  
Appendix C “Product and System  
Information” contains the warranty and  
return information for the HI400 Inverter.  
47  
 
   
Warranty information  
Warranty information  
What does this warranty cover? Xantrex manufactures its  
products from parts and components that are new or  
equivalent to new, in accordance with industry standard  
practices. This warranty covers any defects in workmanship  
or materials.  
How long does the coverage last? This warranty lasts for one  
(1) year from the date of purchase. Implied warranties of  
merchantability and fitness for a particular purpose are  
limited to one year from date of purchase. Some jurisdictions  
do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you.  
What does this warranty not cover? This warranty will not  
apply where the product has been misused, neglected,  
improperly installed, physically damaged or altered, either  
internally or externally, or damaged from improper use or use  
in an unsuitable environment. Xantrex does not warrant  
uninterrupted operation of its products. Xantrex shall not be  
liable for damages, whether direct, incidental, special, or  
consequential, or economic loss even though caused by the  
negligence or fault of Xantrex. Some jurisdictions do not  
allow the exclusion or limitation of incidental or  
consequential damages, so the above limitation or exclusion  
may not apply to you.  
What will Xantrex do? At its option, Xantrex will repair or  
replace the defective product free of charge. Xantrex will,  
also at its option, use new and/or reconditioned parts made by  
various manufacturers in performing warranty repair and  
building replacement products. If Xantrex repairs or replaces  
a product, its warranty term is not extended. Xantrex owns all  
parts removed from repaired products.  
Service during warranty? In order to qualify for the  
warranty, a dated proof of purchase must be provided and the  
product must not be disassembled or modified without prior  
authorization by Xantrex. If your product requires warranty  
48  
 
                 
Returning a product  
service, please return it to the place of purchase along with a  
copy of your dated proof of purchase. If you are unable to  
contact your merchant, or the merchant is unable to provide  
service, contact Xantrex directly:  
Web:  
Email:  
Phone: 800-446-6180 (toll free)  
Fax: 360-925-5143  
Returning a product  
You must obtain a Return Material Authorization (RMA)  
number from Xantrex before returning a product directly to  
Xantrex.  
When you contact Xantrex to obtain service, be prepared to  
supply the following information:  
Serial number of your inverter  
Date of purchase  
Information about the installation and use of the inverter  
If you are returning a product from the USA or Canada:  
1. Obtain an RMA number and a shipping address from  
Xantrex. Products returned without an RMA number or  
shipped collect will be refused.  
2. Package the inverter safely, preferably using the original  
packing materials. Include the following with your  
shipment:  
3. The RMA number  
4. A copy of your dated proof of purchase  
5. A return address where the repaired unit can be shipped  
6. A contact telephone number  
7. A brief description of the problem  
49  
 
           
Out-of-warranty service  
8. Ship the inverter to the address provided in Step 1, freight  
prepaid. Xantrex recommends that you obtain proof of  
delivery.  
How other laws apply This warranty gives you specific legal  
rights, and you may also have other rights which vary from  
jurisdiction to jurisdiction.  
For our Canadian customers When used herein “implied  
warranties of merchantability and fitness for a particular  
purpose” includes all warranties and conditions, express or  
implied, statutory or otherwise, including without limitation  
implied warranties and conditions of merchantability and  
fitness for a particular purpose.  
Out-of-warranty service  
If the warranty period for your HI400 Inverter has expired, if  
the inverter was damaged by misuse or incorrect installation,  
if other conditions of the warranty have not been met, or if no  
dated proof of purchase is available, your inverter may be  
serviced or replaced for a flat fee.  
To return your HI400 for out of warranty service, contact  
Xantrex Customer Service for a Return Material  
Authorization (RMA) number and follow the other steps  
outlined in “Warranty information” on page C–48.  
Payment options such as credit card or money order will be  
explained by the Customer Service Representative. In cases  
where the minimum flat fee does not apply, as with  
incomplete inverters or inverters with excessive damage, an  
additional fee will be charged. If applicable, you will be  
contacted by Customer Service once your inverter has been  
received.  
50  
 
       
Contacting Xantrex Customer Service  
Contacting Xantrex Customer Service  
If none of the troubleshooting suggestions work, you will  
need to call Xantrex Customer Service. If possible, note the  
circumstances surrounding the failure below. This will assist  
the service technician in diagnosing the problem quickly.  
How long have you had  
the inverter?  
Serial number  
Battery types and sizes  
Entertainment  
equipment running at  
shutdown  
Were the LEDs flashing  
and if so, what pattern  
(slow blinks? fast  
blinks?)  
Was the ambient  
temperature extremely  
hot or cold?  
Were any DC appliances  
affected?  
Has this happened  
before?  
Other Xantrex products  
To see the range of inverters and chargers offered by Xantrex,  
visit our web site at www.xantrex.com  
51  
 
         
52  
 
Index  
self-discharge 45  
battery bank 20  
battery banks, described 43  
battery connections 45  
battery isolator 20  
battery selector switch 43  
A
AC disconnects 11  
AC input cord 22, 23  
AC load circuit 13  
AC output cable, 3-conductor 9  
AC shorepower 11  
Ah. See amp-hour capacity.  
alternating current 11  
amp-hour (Ah) capacity 39  
appliances  
battery-operated viii  
current draw 40  
power consumption 40, 42  
rechargeable viii  
B
batteries  
amp-hour (Ah) capacity 39  
automotive starting 38, 39  
charging frequency 29  
connecting two in parallel 43  
deep-cycle lead-acid 38  
depth of discharge 41  
discharged 45  
electrolyte level 45  
golf cart 38  
marine 38  
C
chassis ground lug 21  
copper conductors 9  
crimp connectors 9  
CSA (Canadian Standards Association)  
certification 2  
53  
 
 
Index  
Canadian Electrical Code (NEC) 8  
Canadian Standards Association  
RV Industry Association (RVIA) 8  
U.S. National Electrical Code (NEC)  
8
installation features 10  
chassis grounding lug 10  
DC input terminals 10  
designing your installation  
ground fault circuit interrupters  
(GFCIs) 14  
flying leads 10  
D
DC cable 9  
DC circuit breaker 21  
DC distribution panel 20  
DC ground bus (dedicated) 21  
DC grounding point 21  
DC input terminals 19  
DC input wiring 20  
depth of discharge (DOD) 41  
disconnect switch 21  
E
electrical code requirements 12  
electrolyte level 45  
explosive gases vi  
F
features  
connecting ("hardwiring") the AC  
output 17  
back panel 5  
front panel 4  
ground fault circuit interrupter  
(GFCI) 2  
connecting the AC input cord 22  
connecting the DC cables 19  
connecting the battery to the DC  
input 20  
connecting the DC ground 21  
designing your installation 11  
AC disconnects and over-current  
protection devices 12  
AC output neutral bonding 13  
AC output wiring 12  
ignition lockout 3  
low voltage shutdown 2  
multiple loads 2  
surge capability 2  
transfer switch 3  
flanges 16  
H
hydrometer 45  
AC shorepower 11  
I
ignition lockout wire 10, 17, 18  
installation codes 8  
54  
 
Index  
batteries 14  
terminals 5  
DC cabling 14  
DC disconnects and over-current  
devices 13  
On inverter 4  
On/Off switch 4  
mounting inverter 16  
wiring compartment plate panel 5  
operation features  
L
lockout signal wire 18  
problem loads  
electronics that modulate RF  
M
malfunction 22  
materials list 6  
mounting screws 9  
MSW (modified sine wave) 2  
P
polarity of DC connections 21  
preparing for installation 8  
AC cabling, DC cabling and ground  
information 7  
detailed installation procedures 7  
installation tools and materials 7  
locations and environments for  
mounting the inverter 7  
safety instructions and installation  
N
neutral conductor 13  
No. 14 AWG 9, 17  
No. 18 AWG 18  
No. 8 AWG 9  
O
On inverter LED (green) 23  
On/Off power switch 23  
operating features 4  
AC input cord 5  
air vent 5  
alternate AC source 27  
chassis grounding lug 5  
circuit breaker 4  
dual AC receptacle 4  
fan vent 4  
GFCI protection 26  
GFCI reset button 4  
low battery 4  
reserve capacity 39  
Return Material Authorization number  
(RMA) 49  
routine maintenance  
cleaning your unit 32  
securing DC cables 32  
55  
 
Index  
S
W
safety information v  
serial number 49  
contacting Xantrex customer service  
starting batteries 39  
state of charge 45  
not covered under warranty 48  
out-of-warranty service 50  
wide slot screwdriver 9  
wire stripper 9  
T
tools and materials 9  
transfer feature 23  
troubleshooting 33  
buzz in audio equipment 32  
common problems 33  
electronic shutdown 33  
low battery 33  
no AC output 33  
thermal shutdown 33  
possible causes 33  
possible problems 33  
reference table 33  
X
Xantrex  
contact information 49  
web site 51  
solutions 33  
television interference 32  
U
utility grid power 11  
V
vehicle chassis 21  
ventilation 44  
ventilation openings v  
versions  
hardwire and GFCI outlet 2  
hardwire only 2  
voltage drop 20  
voltmeter 45  
56  
 

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