GB
User manual
2
Washing machine
ZWQ 5100
Safety Information
Please read these points carefully before installing and
using your appliance. Keep this user manual with your
appliance.
• The manufacturer cannot be held responsible for any
damage resulting from incorrect installation.
Precautions to be taken against frost
If your appliance is exposed to temperatures below 0°C,
General safety
• Do not modify or attempt to modify this appliance. This the following precautions must be taken:
would put yourself in danger.
• Close the tap and disconnect the inlet hose.
• Ensure that all coins, safety pins, brooches, screws etc
have been removed before starting a washing pro-
gramme. If left in washing, they can seriously damage
the appliance.
• Use the recommended quantity of detergent.
• Put small items together (socks, belts etc.) in a small
linen bag or pillow case.
• Unplug and close inlet hose tap after using appliance.
• Always disconnect the power supply from the appli-
ance before cleaning or maintenance.
• Place the end of this hose and the drain hose in a basin
on the floor.
• Select the Drain programme let it run until the end of
the cycle.
• Disconnect the appliance from the power supply by
turning the programme selector to “Stop”
.
• Unplug the appliance.
• Replace the inlet hose and drain hose.
This way, the water remaining in the hoses will be drained
away, avoiding any ice formation which would damage
• Do not machine wash clothes with ribbing, unfinished your appliance.
or torn material.
Before turning your appliance on again, ensure that it is
installed in an area where the temperature will not fall
below freezing.
Installation
• Unpack or ask for the appliance to be unpacked im-
mediately upon delivery. Check the outside of the ap-
pliance is not damaged in any way. Report all transit
damage to your retailer.
• Remove all transit bolts and packaging before instal-
ling the appliance.
• Connection to the water supply must be carried out by
a qualified plumber.
• If your domestic electrical circuit needs adapting to
allow the appliance to be plugged in, use a qualified
electrician.
• Ensure that, after installation, the power cable is not
trapped under the appliance.
• If the appliance is installed on carpeted floor, ensure
that the carpet does not obstruct any ventilation ducts
located at the base of the appliance.
• The appliance must be equipped with an earthed power
plug which conforms to regulations.
• Before connecting your appliance to the power supply,
carefully read the instructions in the chapter entitled
“Electrical connection”.
Use
• Your appliance is intended for normal domestic use.
Do not use the appliance for commercial or industrial
purposes or for any other purpose.
• Refer to the instructions on the label of eachitem before
washing.
• Do not put items into the washing machine which have
had stains removed with petrol, alcohol, trichlorethy-
len etc. If such stain removers have been used, wait
until the product has evaporated before putting these
items into the drum.
• This appliance is not intended for use by persons (in-
cluding children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowl-
edge, unless they have been given supervision or in-
struction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
• Replacing the power cable should only be carried out
by an authorised service engineer.
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How to run a wash cycle?
Using for the first time
• Remove the polystyrene insert and all other items in-
side the drum.
• Run an initial wash cycle at 90°C, without any washing
but with detergent to clean the water tank.
• Ensuretheelectricalandwaterconnectionscom-
ply with the installation instructions.
Daily Use
for Cotton Normal, Cotton Eco, Wool, Handwash, Jeans :
1000 rpm, for Synthetics, Sport, Easy iron : 900 rpm, for
Delicates, Curtains : 700 rpm.
Loading washing
• Open the lid of the ap-
pliance.
• Open the drum by de-
pressing the locking
button A: The two
shutters unlock auto-
matically.
A
At the end of the programme, if you have selected “Rinse
hold”
or “Night cycle plus”, you then need to select
a “Spin” or “Drain” programme to finish the cycle and
empty the water.
Selecting options
• Load the washing,
closethedrumandthe
lid of your washing machine.
You must select the different options after selecting the
programme and before pressing the “Start/Pause” push-
button (see “Programmes table”). Press the desired but-
ton(s) : the corresponding lights come on. If pressed
again, the lights go out. If one of the options is not com-
patible with the selected programme, the “Start/Pause”
pushbutton flashes red.
Warning! Before closing the lid of your appliance,
ensure that the drum is properly closed :
• When the two shutters are closed,
• locking button A released.
“Prewash” option
The appliance runs a prewash at 30°C max.
Proportioning of detergents
Pour the amount of washing powder into the washing
“Super quick” option
The washing time will be reduced depending on the pro-
gramme selected.
and prewash
compartments if you have selected
the “prewash” option. Pour fabric softener into the com-
partment if necessary.
“Rinse plus” option
Selection of desired programme
The washing machine will add one or more rinses during
the cycle. This option is recommended for people with
sensitive skin and in soft water areas.
Turn the programme selector to the required programme.
The “Start/Pause” pushbutton flashes green.
If you turn the programme selector to another programme
while a cycle is in progress, the appliance will ignore the
new selected programme. The “Start/Pause” pushbutton
flashes red for a few seconds.
“Delay start”
This option allows you to delay the start of a wash pro-
gramme by 3, 6 or 9 hours by pressing the “Delay start”
pushbutton.
Selecting the temperature
You can change or cancel the delayed start time at any
time before you press the “Start/Pause” pushbutton by
pressing the “Delay start” pushbutton again (when all in-
dicators are off, the wash programme will start immedi-
ately).
If you have already pressed the “Start/Pause” pushbutton
and you want to change or cancel the delayed start, pro-
ceed as follows :
Turn the temperature selector on the desired temperature
(see “Programmes table”). The symbol means a cold
wash.
Selecting the spin speed
Press the “Spin” pushbutton to change the spin speed.
The maximum spin speeds are :
4
• To cancel the delay start and start the cycle immedi-
Modifying the programme in progress
ately, press “Start/Pause” and then “Delay start”. Press Before making any changes to the current programme,
“Start/Pause” to start the cycle.
you need to pause the washing machine by pressing the
“Start/Pause” pushbutton. If the modification is not pos-
sible, the “Start/Pause” pushbutton flashes red for a few
seconds. If you still decide to change the programme, you
must cancel the current programme (see below).
Cancelling the programme
• To change the timer delay period, you must go through
the “Stop” position and reprogramme your cycle.
The lid will be locked during the delayed start time. If you
need to open it, you must first pause the appliance by
pressing the “Start/Pause” pushbutton. After closing the
lid again, press the “Start/Pause” pushbutton.
If you want to cancel the programme, turn the programme
selector to the “Stop” position
.
Start of the programme
End of the programme
Press the “Start/Pause” pushbutton to start the cycle. The
corresponding light will come on green. It is normal for
the programme selector to remain stationary during the
cycle. The light corresponding to the current cycle is il-
luminated.
The washing machine stops automatically, the “Start/
Pause” pushbutton goes out and the light “End of cycle”
comes on. The lid can only be opened around 2 mi-
nutes after the washing machine has come to a stop. Turn
the programme selector to the “Stop” position . Re-
move washing. Unplug and close water inlet tap.
+
+
: Prewash + Wash
: Rinses + Spin
: End of cycle
Standby mode
Interrupting a programme
Adding washing during the first 10 minutes
Press the “Start/Pause” pushbutton : the corresponding
light will flash green while the appliance is paused. The
lid can only be opened around 2 minutes after the washing
machine has come to a stop. Press the “Start/Pause”
pushbutton again to continue the programme.
If the appliance is on but no commands are selected for
10 min before or after a cycle, it goes into standby mode.
All the lights go out and “Start/Pause” flashes slowly.
To exit standby mode, simply press any pushbutton or
turn the programme selector.
Programmes table
Programme / Type of washing
Load/Time
5,5 kg
Possible options
Cotton Normal (cold - 90°) : White or colour, e.g.
Rinse hold, Prewash, Super quick, Rinse
normally soiled work clothes, bed linen, table linen, 140-150 min plus, Delay start
body linen, towels.
1)
5,5 kg
145-155 min
Rinse hold, Prewash, Rinse plus, Delay start
Cotton Eco (40° - 90°) : White or colour, e.g.
normally soiled work clothes, bed linen, table linen,
body linen, towels.
Synthetics (cold - 60°) : Synthetic fabrics, body lin- 2,5 kg
Rinse hold, Prewash, Super quick, Rinse
plus, Delay start
en,fab, coloured farics, non-iron shirts, blouses.
90-100 min
Delicates (cold - 40°) : For all delicate materials, for 2,5 kg
Rinse hold, Prewash, Super quick, Rinse
plus, Delay start
example curtains.
60-70 min
Wool (cold - 40°) : Machine washable wool carrying 1,0 kg
the labels “pure new wool, machine washable, does 55-65 min
not shrink”.
Rinse hold, Delay start
Handwash (cold - 40°) : Very delicate items carrying 1,0 kg
Rinse hold, Delay start
the “wash by hand” label.
55-65 min
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Programme / Type of washing
Load/Time
Possible options
Jeans (40°) : For washing denim clothes. The Rinse 3,0 kg
Rinse hold, Prewash, Delay start
plus option is activated.
130-140 min
Sport (40°) : For dirty outside sport clothes. The
Prewash option is activated.
2,5 kg
95-105 min
Rinse hold, Rinse plus, Delay start
Rinse hold, Rinse plus, Delay start
Rinse hold, Prewash, Rinse plus, Delay start
Delay start
Curtains (40°) : For washing curtains. The Prewash 2,5 kg
option is activated.
90-100 min
Easy iron (40°) : For cottons and synthetics. Reduces 1,0 kg
creasing and makes ironing easier.
90-100 min
Soak (30°) : Soaking for very dirty washing. The
drum stops full of water.
5,5 kg
15-25 min
Rinses : Hand washed items can be rinsed in this
programme.
5,5 kg
50-60 min
Rinse hold, Rinse plus, Delay start
Drain : Runs an empty cycle after a Rinse hold (or 5,5 kg
Night cycle plus).
0-10 min
Spin : A spin cycle from 500 to 1000 rpm after a
Rinse hold (or Night cycle plus).
5,5 kg
10-20 min
Delay start
1) Reference programme for test conforming to CEI 456 standard (60° Eco programme) : 49 L / 1,04 kWh / 170 min
Care and cleaning
Unplug the appliance before cleaning.
Descaling the appliance
To descale the appliance, use an appropriate non-corro-
sive product designed for washing machines. Read prod-
uct label for recommended amounts and how often des-
caling should be carried out.
Object trap
Regularly clean out the object trap which is located at the
bottom of the drum :
1
2
The exterior
Use warm soapy water to clean the exterior of the appli-
ance. Never use alcohol, solvents or similar products.
Dispenser box
To clean, proceed as follows :
3
2
1
Check if the filter being coupled well be-
fore closing the trap to pull up and down
the central wall.
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Water inlet filters
To clean, proceed as follows :
1
Operating Problems
Numerous checks were carried out on your appliance be- function, please refer to the sections below before con-
fore it left the factory. However, should you notice a mal- tacting the after-sales service.
Problems
Causes
The washing machine
doesn’t start or doesn’t fill:
• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty,
• a red tab appears on the water inlet hose.
The appliance fills but emp- • the drainage U-piece is fixed too low (see installation section).
ties straight away:
The washing machine
doesn’t rinse or doesn’t emp-
ty:
• the drain hose is blocked or bent,
• the object trap is obstructed,
• the out of balance detector has been activated : washing is unevenly distributed
in the drum,
• the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have been
selected,
• the height of the drainage U-piece is unsuitable.
You have found water around • too much detergent has caused foam to overflow,
the washing machine:
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the water inlet hose is leaking.
Wash is unsatisfactory:
• the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
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Problems
Causes
The appliance vibrates, is
noisy:
• all packaging have not been removed from the appliance (see installation section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small,
• the appliance is in running in period.
The wash cycle is much too • the water inlet filters are dirty,
long:
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and
the washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
The washing machine stops • the water or electricity supply is defective,
during a wash cycle:
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle:
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into
the drum when filling the dis-
penser box:
• you have gone past the MAX indicator.
The “Start/Pause” pushbut- • the lid is not closed properly,
1)
2)
ton flashes red
:
• the object trap is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.
1) On some models, the auditable signals can sound
2) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
selected. For cycles without prewash, they must be added
washing machine. We do not recommend mixing different via means of a dosing ball. Detergent tablets or doses
types of detergents. This may spoil the washing. There
must be placed in the detergent compartment of your ap-
are no restrictions on the use of powder detergents. Liquid pliance's dispenser box.
detergents must not be used when a prewash has been
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Technical Specifications
DIMENSIONS
Height
Width
Depth
850 mm
400 mm
600 mm
LINE VOLTAGE /FREQUENCY
POWER CONSUMPTION
230 V / 50 Hz
2300 W
WATER PRESSURE
Minimum
Maximum
0,05 MPa (0,5 bar)
0,8 MPa (8 bar)
Connection to water supply
Type 20/27
Installation
Remove all protective packaging for transit before using
for the first time. Keep in case needed for future transit:
Transporting a non-secured appliance may damage in-
ternal components and cause leakages and malfunctions.
The appliance can also be damaged through physical
contact.
2a
3
2b
Unpacking
1
2
4
3
4
To install your washing machine at the same level as sur-
rounding furniture, proceed as shown on picture 4.
Water supply
Install the supplied water inlet hose at the rear of your
washing machine by proceeding as follows. Do not reuse
an old hose. The water inlet hose can not be extended. If
it is too short, please contact the after-sales service.
1
2
Untying
1a
1b
3
2
a
1b
Open the water inlet tap. Check there are no leaks.
9
or multi-plug adaptor. Ensure that the plug is earthed and
that it is in accordance with current regulations.
Drainage
Fit the U-piece on the drain-
age hose. Place everything
in a drainage point (or in a
sink) at a height of between
70 and 100 cm. Ensure it is
positioned securely. Air
must be able to enter the end
of the hose, to avoid any risk
of siphoning.
Positioning
Position the appliance on a flat and hard surface in a ven-
tilated location. Ensure the appliance does not come into
contact with the wall or other furniture. Accurate levelling
avoids vibrations, noise and prevents the appliance from
moving when running.
The drain hose must never be stretched. If it is too short,
contact an engineer.
Electrical connection
This washing machine must only be connected in single-
phased 230 V. Check the fuse size: 13 A for 230 V. The
appliance must not be connected with an extension lead
Environment
Disposing of the appliance
dling of this product. For more detailed information about
recycling of this product, please contact your local coun-
cil, your household waste disposal service or the shop
where you purchased the product.
All materials carrying the symbol are recyclable.
Dispose of them at a waste collection site (enquire
at your local council) for collection and recycling. When
disposing of your appliance, remove all parts which could
be dangerous to others: cut off the power supply cable at
the base of the appliance.
Protecting the environment
To save water and energy and therefore help protect
the environment, we recommend the following:
• Whenever possible, use the appliance at full capacity
and avoid partial loads.
• Onlyusetheprewashandsoakprogrammesforheavily
soiled items.
• Use an appropriate amount of detergent for the hard-
ness of the water, the size of the load and how soiled
the washing is.
The symbol
on the product or on its packaging indi-
cates that this product may not be treated as household
waste. Instead it should be taken to the appropriate col-
lection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of cor-
rectly, you will help prevent potential negative conse-
quences for the environment and human health, which
could otherwise be caused by inappropriate waste han-
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