EN
User manual
Washing machine
ZWQ 7100 SO
Dispenser box
Prewash
Wash
M
Softener (do not fill above the MAX symbol
)
Safety information
Please read these points carefully before installing and
using your appliance. Keep this user manual with your ap-
pliance.
• If the appliance is installed on carpeted floor, ensure
that the carpet does not obstruct any ventilation ducts
located at the base of the appliance.
• The appliance must be equipped with an earthed power
plug which conforms to regulations.
• Before connecting your appliance to the power supply,
carefully read the instructions in the chapter entitled
“Electrical connection”.
• Replacing the power cable should only be carried out
by an authorised service engineer.
• The manufacturer cannot be held responsible for any
damage resulting from incorrect installation.
General safety
• Do not modify or attempt to modify this appliance. This
would put yourself in danger.
• Ensure that all coins, safety pins, brooches, screws etc
have been removed before starting a washing pro-
gramme. If left in washing, they can seriously damage
the appliance.
• Use the recommended quantity of detergent.
• Put small items together (socks, belts etc.) in a small
linen bag or pillow case.
Precautions to be taken against frost
If your appliance is exposed to temperatures below 0°C,
the following precautions must be taken:
• Close the tap and disconnect the inlet hose.
• Unplug and close inlet hose tap after using appliance.
• Always disconnect the power supply from the appli-
ance before cleaning or maintenance.
• Place the end of this hose and the drain hose in a basin
on the floor.
• Do not machine wash clothes with ribbing, unfinished
or torn material.
• Select the Drain programme let it run until the end of
the cycle.
• Disconnect the appliance from the power supply by
Installation
• Unpack or ask for the appliance to be unpacked imme-
diately upon delivery. Check the outside of the appli-
ance is not damaged in any way. Report all transit
damage to your retailer.
turning the programme selector to “Stop”
.
• Unplug the appliance.
• Replace the inlet hose and drain hose.
• Remove all transit bolts and packaging before instal-
ling the appliance.
• Connection to the water supply must be carried out by
a qualified plumber.
• If your domestic electrical circuit needs adapting to al-
low the appliance to be plugged in, use a qualified
electrician.
This way, the water remaining in the hoses will be drained
away, avoiding any ice formation which would damage
your appliance.
Before turning your appliance on again, ensure that it is
installed in an area where the temperature will not fall be-
low freezing.
• Ensure that, after installation, the power cable is not
trapped under the appliance.
3
• Empty pockets and unfold items.
Use
• This appliance is not intended for use by persons (in-
cluding children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowl-
edge, unless they have been given supervision or in-
struction concerning use of the appliance by a person
responsible for their safety.
• Your appliance is intended for normal domestic use.
Do not use the appliance for commercial or industrial
purposes or for any other purpose.
• Refer to the instructions on the label of each item be-
fore washing.
• Do not put items into the washing machine which have
had stains removed with petrol, alcohol, trichlorethylen
etc. If such stain removers have been used, wait until
the product has evaporated before putting these items
into the drum.
Children should be supervised to ensure that they do
not play with the appliance.
How to run a wash cycle?
Using for the first time
• Run an initial wash cycle at 90°C, without any
washing but with detergent to clean the water
tank.
• Ensure the electrical and water connections com-
ply with the installation instructions.
• Remove the polystyrene insert and all other items
inside the drum.
Daily Use
wash” option. Pour fabric softener into the compartment
if necessary.
Loading washing
Selection of desired programme
Turn the programme selector to the required programme.
The “Start/Pause” pushbutton flashes green.
If you turn the programme selector to another programme
while a cycle is in progress, the appliance will ignore the
new selected programme. The “Start/Pause” pushbutton
flashes red for a few seconds.
A
A
• Open the lid of the appliance.
Open the drum by depressing the locking button A1)
The two shutters unlock automatically.
• Load the washing, close the drum and the lid of your
washing machine.
Selecting the spin speed
Press the “Spin” pushbutton to change the spin speed.
The maximum spin speeds are :
for Cotton, Handwash, Wool, Jeans : 1000 rpm, for Syn-
thetics : 900 rpm, for Delicates, Blanket : 700 rpm.
At the end of the programme, if you have selected “Rinse
•
:
Warning! Before closing the lid of your appliance,
ensure that the drum is properly closed :
hold”
, you then need to select a “Spin”
or “Drain”
programme to finish the cycle and empty the water.
• When the two shutters are closed,
• locking button A released.
Selecting options
You must select the different options after selecting the
programme and before pressing the “Start/Pause” button
(see “Washing programmes”). Press the desired but-
ton(s) : the corresponding lights come on. If pressed
again, the lights go out. If one of the options is not com-
Proportioning of detergents
Pour the amount of washing into the washing
wash compartments if you have selected the “pre-
and pre-
1) Depending on model.
4
patible with the selected programme, the “Start/Pause”
button flashes red.
Start of the programme
Press the “Start/Pause” pushbutton to start the cycle ; the
corresponding light will come on green and the “Door
locked” light comes on.
It is normal for the programme selector to remain station-
ary during the cycle. The remaining time appears on the
display. If a delayed start has been selected, the count-
down appears on the display.
“Prewash” option (Prewash)
The appliance runs a prewash at 30°C max.
“Super quick” option (Super quick)
The washing time will be reduced depending on the pro-
gramme selected.
Interrupting a programme
“Economy” option
Adding washing during the first 10 minutes
This option allows you to choose a lower temperature pro-
gramme which is as effective as a higher temperature
wash programme.
When the “Door locked” light is off, you can add washing
by proceeding as follows. Press the “Start/Pause” push-
button : the corresponding light will flash green while the
appliance is paused. The lid can only be opened around 2
minutes after the washing machine has come to a stop.
Press the “Start/Pause” pushbutton again to continue the
programme.
“Easy iron” option
If you select this option, the laundry is washed and spun
delicately to prevent any creasing. This makes ironing
easier.
Modifying the programme in progress
“Rinse plus” option
Before making any changes to the current programme,
you need to pause the washing machine by pressing the
“Start/Pause” pushbutton. If the modification is not possi-
ble, “Err” flashes in the display and the “Start/Pause”
pushbutton flashes red for a few seconds. If you still de-
cide to change the programme, you must cancel the cur-
rent programme (see below).
Cancelling the programme
If you want to cancel the programme, turn the programme
selector to the “Stop” position.
The washing machine will add one or more rinses during
the cycle. This option is recommended for people with
sensitive skin and in soft water areas.
“Delay start”
This option allows you to delay the start of a wash pro-
gramme by 30 minutes, 60 minutes, 90 minutes, 2 hours
to 20 hours. The selected time appears on the display for
a few seconds.
You can change or cancel the delayed start time at any
time before you press the “Start/Pause” button, by press-
ing the “Delay start” button again ( ’ indicates immedi-
ate start)
If you have already pressed the “Start/Pause” button and
you want to change or cancel the delayed start, proceed as
follows :
• To cancel the delayed start and start the cycle immedi-
ately, press “Start/Pause” and then “Delay start”. Press
“Start/Pause” to start the cycle.
• To change the timer delay period, you must go through
the “Stop” position and reprogramme your cycle.
The lid will be locked during the delayed start time. If you
need to open it, you must first pause the appliance by
pressing the “Start/Pause” button. After closing the lid
again, press the “Start/Pause” button.
End of the programme
The washing machine stops automatically ; the “Start/
Pause” button goes out and flashes on the display. The
lid can only be opened around 2 minutes after the wash-
ing machine has come to a stop. The “Door locked” light
is off. Turn the programme selector to the “Stop” position
. Remove washing. Unplug and close water inlet tap.
Stand by : once the programme has finished after a few
minutes the energy saving system will be enabled. The
brightness of the display is reduced. By pressing any but-
ton the appliance will come out of the energy saving sta-
tus.
5
Programmes table
Programme / Type of washing
Load
6,0 kg
Possible options
Cotton1) (cold - 90°) : White or colour, e.g. nor-
mally soiled work clothes, bed linen, table linen, body
linen, towels.
Rinse hold, Prewash, Super quick2), Eco3),
Esy iron, Rinse plus, Delay start
Rinse hold, Prewash, Super quick2), Eco3),
Easy iron, Rinse plus, Delay start
2,5 kg
2,5 kg
1,0 kg
1,0 kg
Synthetics (cold - 60°) : Synthetic fabrics, body
linen fab, coloured fabrics, non-iron shirts, blouses.
Rinse hold, Prewash, Super quick, Rinse
plus, Delay start
Delicates (cold - 40°) : For all delicate materials,
for example curtains.
Rinse hold, Delay start
Handwash (cold - 30°) : Very delicate items car-
rying the “wash by hand” label.
Rinse hold, Delay start
Wool (40°) : Machine washable wool carrying the
labels “pure new wool, machine washable, does not
shrink”.
3,0 kg
2,5 kg
6,0 kg
Rinse hold, Prewash, Easy iron, Delay start
Delay start
Jeans (40°) : For washing denim clothes. The
Morbidezza 5 Risciacqui option is activated.
Blanket (40°) : For washing duvets or quilted
fabrics.
Rinse hold, Easy iron, Rinse plus, Delay start
Rinses : Hand washed items can be rinsed in this
programme.
6,0 kg
6,0 kg
Drain : Runs an empty cycle after a Rinse hold.
Delay start
Spin : A spin cycle from 500 to 1000 after a Rinse
hold.
1) Reference programme for test conforming to CEI 456 standard (with Eco option).
2) Not available with Eco programme.
3) Available with programmes with wash temperatures of 40°C and higher.
Care and cleaning
Unplug the appliance before cleaning.
Descaling the appliance
To descale the appliance, use an appropriate non-corro-
sive product designed for washing machines. Read prod-
uct label for recommended amounts and how often desca-
ling should be carried out.
3
1
2
4
The exterior
Drainage filter
Clean the filter located at the base of the appliance regu-
larly :
Use warm soapy water to clean the exterior of the appli-
ance. Never use alcohol, solvents or similar products.
Dispenser box
To clean, proceed as follows :
6
Water inlet filters
To clean, proceed as follows :
3
2
6
1
7
5
4
Operating Problems
Numerous checks were carried out on your appliance be-
fore it left the factory. However, should you notice a mal-
function, please refer to the sections below before contact-
ing the after-sales service.
Problems
Causes
The washing machine
doesn’t start or doesn’t fill :
• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty,
a red tab appears on the water inlet hose1).
•
The appliance fills but emp- • the drainage U-piece is fixed too low (see installation section).
ties straight away :
The washing machine
doesn’t rinse or doesn’t emp-
ty :
• the drain hose is blocked or bent,
• the drainage filter is obstructed,
• the out of balance detector has been activated : washing is unevenly distributed in
the drum,
• the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have been
selected,
• the height of the drainage U-piece is unsuitable.
You have found water around • too much detergent has caused foam to overflow,
the washing machine :
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the drainage filter hasn’t been put back in place,
• the water inlet hose is leaking.
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Problems
Causes
Wash is unsatisfactory :
• the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates, is
noisy :
• all packaging have not been removed from the appliance (see installation section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum,
• the load is too small.
The wash cycle is much too
long :
• the water inlet filters are dirty,
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and the
washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
The washing machine stops
during a wash cycle :
• the water or electricity supply is defective,
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle :
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
The E40 error code appears
in the display2) and the
• the lid is not closed properly.
“Start/Pause” pushbutton
flashes red 3)
:
The E20 error code appears
• the drainage filter is obstructed,
in the display2)and the “Start/
Pause” pushbutton flashes
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
red3):
• the standpipes blocked.
The E10 error code appears
• the water tap is closed,
• the water supply has been cut off.
in the display2) and the
“Start/Pause” pushbutton
flashes red3):
a red tab appears on the water inlet hose1).
•
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Problems
Causes
The EF0 error code appears
• the drainage filter is obstructed,
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
in the display2) and the
“Start/Pause” pushbutton
flashes red3):
Softener runs directly into
the drum when filling the
dispenser box:
• you have gone past the MAX indicator.
1) Depending on model.
2) On some models, the auditable signals can sound
3) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing different
types of detergents. This may spoil the washing. There are
no restrictions on the use of powder detergents. Liquid
detergents must not be used when a prewash has been se-
lected. For cycles without prewash, they must be added
via means of a dosing ball. Detergent tablets or doses
must be placed in the detergent compartment of your ap-
pliance's dispenser box.
Technical Specifications
DIMENSIONS
Height
Width
Depth
850 mm
400 mm
600 mm
LINE VOLTAGE /FREQUENCY
POWER CONSUMPTION
220-230 V / 50 Hz
2300 W
WATER PRESSURE
Minimum
Maximum
0,05 MPa (0,5 bar)
0,8 MPa (8 bar)
Connection to water supply
Type 20/27
Installation
Remove all protective packaging for transit before using
for the first time. Keep in case needed for future transit:
Transporting a non-secured appliance may damage inter-
nal components and cause leakages and malfunctions.
The appliance can also be damaged through physical con-
tact.
Unpacking
1
2
9
Open the water inlet tap. Check there are no leaks.
Drainage
Fit the U-piece on the drain-
age hose. Place everything
in a drainage point (or in a
Untying
A
B
A
C
D
sink) at a height of between
70 and 100 cm. Ensure it is
min
max
70 cm
100 cm
positioned securely. Air
must be able to enter the end
of the hose, to avoid any risk
of siphoning.
1
2
B
The drain hose must never be stretched. If it is too short,
contact an engineer.
2
Electrical connection
1
This washing machine must only be connected in single-
phased 220-230 V. Check the fuse size: 13 A for 220-230
V. The appliance must not be connected with an extension
lead or multi-plug adaptor. Ensure that the plug is earthed
and that it is in accordance with current regulations.
1
D
2
C
Positioning
1
Position the appliance on a flat and hard surface in a ven-
tilated location. Ensure the appliance does not come into
contact with the wall or other furniture. Accurate levelling
avoids vibrations, noise and prevents the appliance from
moving when running.
To install your washing machine at the same level as sur-
rounding furniture, proceed as shown on picture D.
Water supply
Install the supplied water inlet hose at the rear of your
washing machine by proceeding as follows. Do not reuse
an old hose. The water inlet hose can not be extended. If it
is too short, please contact the after-sales service.
90O
Environment
Disposing of the appliance
be dangerous to others: cut off the power supply cable at
the base of the appliance.
All materials carrying the
symbol are recyclable.
The symbol
on the product or on its packaging indi-
Dispose of them at a waste collection site (enquire
at your local council) for collection and recycling. When
disposing of your appliance, remove all parts which could
cates that this product may not be treated as household
waste. Instead it should be taken to the appropriate collec-
tion point for the recycling of electrical and electronic
10
equipment. By ensuring this product is disposed of cor-
rectly, you will help prevent potential negative consequen-
ces for the environment and human health, which could
otherwise be caused by inappropriate waste handling of
this product. For more detailed information about recy-
cling of this product, please contact your local council,
your household waste disposal service or the shop where
you purchased the product.
• Whenever possible, use the appliance at full capacity
and avoid partial loads.
• Only use the prewash and soak programmes for heavily
soiled items.
• Use an appropriate amount of detergent for the hard-
ness of the water, the size of the load and how soiled
the washing is.
Protecting the environment
To save water and energy and therefore help protect
the environment, we recommend the following:
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